We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Just like the description. It took Spain 15 days
Compliant, the number of cards ok, the number of colored pieces ok, well packaged for the trip, arrived intact thank you to the store, it's really top
Mega Toy recommend 100% Super made delivery very fast 2 weeks little stinks but this wywietrzeje rewelacja for gift
Wszytko OK. Jigsaw puzzle great. Well made. Shipment 3 weeks.
The product is the same my nephew are very happy I like it and a good creative game for kids thanks I would return it to ask for a week to arrive
Very well packed. Delivered on time. The cubes are fine, the tickets not so firm (thin card) but you can laminating. There's also a store will at.
Ребенку 2.5 года понравилось. Фигуры чуть чуть покрупнее было бы вообще отлично.
Perfect product, good quality arrived with a pouch for the rangers order made on 16/07 arrived on 25 /07 fast
Fast and great quality. Will be ordering more soon
Very good packed and quality, no burrs, really nice, thanks and recommend it
Awesome set!!! Quality details. There are cards for children, and you can invent yourself. Suitable for all ages
It's taken more than a month for the situation we're in. Kids love it and the older ones love it too!
Seller recommend. The goods were sent immediately, received in 3 weeks at a new mail.
The set is good, the parts are even and neatly painted, but in the whole set, there were still a couple of details with a bracket (photo, the second scol is generally barely noticeable), two cards are crumpled and there are 1 small triangle. In the rest everything is fine, the details are pleasant to feel. The kids haven't played yet.
Product arrived in less than 1 month in Brasil, despite the pandemia. Well packed. All as the description. The pieces are small. Indicate the store
Perfect, the box arrived a little damaged... put nothing serious, c. Is a gift that I will offer in a few days
Velmi good zabaleni, HRA obsahuje male Kousky, nektere jsou opravdu Velmi male. Balik Byl good zabaleny v bublinkove film, takze prisla neponicena. Hracka them no smell, odpovida popisku prodejce.
All Super, packed extra and fast shipment.
Received in less than a month, very satisfied, very well protected for transport, complete and wood parts very well cut and painted, I recommend this product and this store
Very interesting game for little and big