We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The wife is delighted, thanks to the store!!!!! and the keychain put as a gift!!!!
Cool. As in the description. The seams are neat even, without threads, zippers all work well. As a gift, the store put the keychain and bib, very nice.
Bag is exactly the same description store, excellent product, great quality, came without any defect. Took 40 days to arrive here in Mines!
Super. Dar dovanų gavome skarelė ir pakabuką gavome. I am very happy. Thanks for Gifts
Material very good as pictures and description!!! But took 37 working days to arrive!!! And the tracking was not need during the way!!! The store is attentive even had open dispute because due to delay thought had lost and had to buy other because my son was born!!!! In consideration service seller canceled the dispute and evaluate the service!!!!
Article in accordance with its description and photos Absolutely nickel Comfortable straps tested on bare arms and shoulders Multiple storage as expected. All my baby essentials are stored and accessible visually and physically My old changing bag seemed quickly cluttered and seemed messy while I put everything well In this changing backpack everything finds its place with an impeccable organization I was able to add my purse (photo) and could even store my bottle warmer and add a 1,5 liter bottle of water if I needed it today. Also I find it convenient to have 2 zips on each closure system, more needs to break the head to circulate 1 zip on both sides A big thank you absolutely great!!!❤
Same as describe,I like the gifts.thank you.
The bag is really cool and costs its money. In Russia I think less than 3000 it would not cost.
It's product to you is great!, the quality is very good for the price, it has enough space and pockets for everything, the USB connection works perfectly, it is toy compliant and happy, excellent purchase, shipping was fast only two week to Australia, the product I bought on 29/11/19, Seller shipping east on 4/12/19 and arrive on 16/12/19, the store is very attentive, responds messages quickly, answers all my questions, recommended 100%. Thank you so much!
Product equal to photo! Good quality and finishes