We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The quality is very high. It was a really nice surprise. Thank you
The goods came in 9 days to Moscow. The quality of the goods is super. Seller recommend. Thank you very much.
Товар соответствует описанию все в точности как на картинке, только usb нет, все кармашки есть качество отличное, замок пластиковый, там где замок есть проволока твёрдая не гнется. Как раньше кашелки были вот так открывается. Рюкзак оочень вместительный, много кармашек. Качество материала отличное, я в восторге, есть кармашек для мокрого правда маленький, есть кармашки с термопрокладкой. С продавцом не общалась, пришло быстро.
Product with quality, arrived ahead of schedule
I liked the backpack! 2 weeks to Moscow. very many pockets, took a full set, everything came. Used about this backpack before, but this one is much cooler! The material is better, the pockets are larger. Heat for a bottle, everything is fine! Recommend! In operation, such a backpack is not replaced for mom! I have a third kid, so I know what it's about). Seller-well done!
Very fast delivery to Germany. 17 days. Good item, good quality. Very recommended!
Beautiful bag. Well worth the money. Very happy with it. Thank you
Сумку получила и я в восторге! Красивая, удобная, практичная. сшито на совесть все как описано. Однозначно продавца и товар советую! Заказала ночью, утром уже отправили. всего неделя и сумка уже у меня в руках!
Просто охрененная сумка, качество отличное, море кармашков, в комплекте провод для пауэрбанка, термочехол под бутылочку, есть непромокаемый кармашек. Всё супер, цвет тёмно-синий джинса
Item is very good, good quality, perfect for one bag. I waited 3 months, probably because of corona situation.
Good looks! Everything very and as the pictures. Very happy with it
Bag is awesome, lot of space, everything is working
Shipment. And very fast delivery, happy with my purchase, very reasonable price quality
Quality material! the product surprises me! Very good!
Robust and big with the plus that's a backpack. a lot of storage
Quality backpack. Inside there is a pocket for wet diaper (to the pocket there is access and outside that would not stain anything) included straps for fastening on the stroller. My wife and I liked it very much, also included bottle cover, which keeps warm or cold. The bag came quickly. I recommend everyone
The backpack is super, bought as a gift! Everything that has been stated in the set is very grateful for. Thank you very much store for the quality goods, everyone recommend.!!!