We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very fast delivery. There are no complaints about quality. I liked everything.
The dress is beautiful, but I ordered another, but the problem was solved,
Très belle
The Happiest Girl in the world. Incredible
The dress is super! Quality is good, it came quickly, the child
Thanks to my granddaughter she liked it in delight.
Nice dress! 4 T for height 104, slightly wide, because. We're skinny.
wow!!!!!!!+ the most beutiful custom i have ever seen!!! tnx its perfect!!! become very very quickly
Nice suit. For 5 years, the growth of 116 is excellent. Rostov 120 came. Wings and bezel quality. And it came very quickly did not even expect to Norilsk in 12 days. Super. Thank you. Highly recommend.
Not yet offered it is for Christmas
Very pretty, just super. Yan height 120.6 years old
The package is in good condition arrived and quickly. Cute verkleedset
Beautiful dress very well done! Very honest, the dress arrived at my house in 12 days super fast This store I recommend.
35% Cotton (''The first layer on the skin''), 65% Polyester (outside).
It's exactly like in the pictures.
Thank you.
The quality is amazing, honestly did not expect. Daughter 3 years old height 100 cm
All is well there are small not Dochas in general everything is fine for 7 years knitted size 7 on the package was written 140 The child I have an average physique if you take for seven years take the size 6
Very nice product for this price. Ordered size 120 for my 4.5 year-old. She is around 110 cm.
la robe est magnifique , conforme a la photo. elle a du volume et l'envoie a été plus que rapide sur la France en 7 jours. je suis très satisfaite.