We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Much Loved, exactly as in the ad. Delivery was on schedule within.
The order came for 20 days to Siberia, tracked. The dress went down. Thanks to the store)))
Beautiful, wonderful, charming! My daughter still not dressed, looks great. Very worth!
Dress Chic height 1.30 and 30 kg
The dress is cool. Only of course more. I took 6, it's for a height of 130, my daughter's height of 100. I like a photographer for photo sessions will do. Karelia reached in 3 weeks. Seller recommend.
Nice dress.
Lovely dress matches the description and the very kind store answers all questions, my girl is 4 years old and she's very tall I ordered size 6 and she looks perfect. I recommend the seller
Order in rb delivered in two weeks! It's very fast. The store sent the parcel on the day of order. The dress itself liked, corresponds to the description. In size: for a daughter of 7 years, the height of 122 cm took 8 (140). It came just right and in volume and length. Stitched neatly, flowers from sequins on the dress look good, the threads do not stick out anywhere. But with the cloak there were shortcomings: in the place of fastening of the strings sewn not to the end, and in one place stained (all in the photo is visible). In general, the impression of the purchase is positive, the purchase is satisfied, i recommend the seller.
Very and very high quality sewn. The brooch is not glued, but on the buckle. The girl is 5,5 years old, thin, 110 cm. Took a little more and the dress does not lick, but does not hang with a bag. But walk carefully, the train is long and the hem of the dress is larger, centimeters by 5.
I arrive within the estimated time, it's for my granddaughter and it's just missing to prove it.