We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The goods came before the specified time, the quality is good, but a little lost with Rosmer
Shoe lovely favor
Monisima prettier k in the photo
Very cool. In reality, it is better, light, soft
Sneakers of good quality, bright as in the photo, look
Super sneakers. My son really liked.
Very satisfied with the product!! Light, and very comfortable shoes! Recommend!! Thank you store!!
it was exactly how looks here, very nice and recommend it for everyone dat want it.
Standard Chinese sneakers with a standard Chinese smell. Pretty good sewn. Size guessed (description good), delivery 2 weeks
Very beautiful! A little too big, but it's not bad!!!) delivery fast!)
The top of the sneakers is quality at altitude, the sole leaves much to be desired, but light.
Super exact description, I put five stars on the store, I order it not the first time, I ordered 28,08,2020 today 9,09,2020 received, order ,8,
parfait ! envoi rapide et soigné. je recommande
Muy bien y buena calidad no pesan nada
Яркие стильные детские кроссовки.
This is a super store !!! He helped me choose the size, described everything in detail, answered all my questions, and sent the order on the same day of payment The sneakers came unexpectedly quickly. black fire in general! In general, I am very pleased, I will order more from this seller. I recommend to order