We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything works crosses normal. delivery to Moscow month
very fast shipping this is the second order from me
Very good quality. What I expected. I recommend the store. The colors are just as in the photo, you won't regret it, I appreciate shipping within 30 days. Thank you very much again, I will continue to buy from this seller
Excellent for its price, the backlight works, no threads and glue found
As in the picture is beautiful if I love it I recommend it
They're great, gorgeous, well-done, no glue coming out everywhere, they're well-finished, very good quality, advisable 100%
Very junial thank you it's very original
In principle, the norms of the sneakers, disposable, well, I think it will not be long to glow))) batteries are still dangerous, not so long ago, the same were buried in toys.
Кроссовки хорошие, ребёнку понравились, светятся. Доставка DPD
super
Excellent and fast delivery I highly recommend the store.
Super, fast shipping, good quality against Price. Free Shipping I received stickers
I ordered this pair of shoe for my son and he feels so comfortable in these. These are very light weight, easy to put on and take off. Highly recommended.
Sneakers really liked the child, especially what glows) I'm happy. Thank you to the store) with the seller did not communicate, the goods were sent quickly, only the parcel went almost 2 months. Quality of dovoltna.
The quality is average, the lights shine. For this money (700R) is worthy. It's been going on for a long time, but this could be about the pandemic. Dimensions correspond to the presented store line
Very cool shoes. Ledy glow and flash. Baby do not want to take off
Excellent, but the delivery of debt, plus in russia stuck the delivery service
The sneakers are very beautiful, the delivery was very long payment 13.03 came 14.05. Delivery of snack. But they're cool. On the leg 14 cm ordered 26 size with a small stock turned out. Reduce the star for delivery to be. The product is satisfied
Krasovki Super uncle
Shipping speed, packing status, product price, product quality, service. It's all perfect. Thank you for the shoes, and thank you for the stickers. There is a reason why the evaluation is good.