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Product Details
Customer Reviews (10)
Shipping & Payment
Product Details
Shipping & Payment
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kidshopedia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kidshopedia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Real customer reviews (10)
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Very quickly comes to belarus, in 20 days, the quality is super
All ok!
Delivery about a month. Overalls are more on a cool summer than for spring-autumn, as the store claims. The fabric is excellent, dense cotton! Shopping is even more pleasant with a real cache from the site https://letyshops . Ru/soc/sh-1/? r = 1599621. Before ru remove the space. Cashback from hundreds of other online stores: toys, clothes, appliances, hotels, aircraft and railway trains, etc.
The goods went 2 months to krasnodar. The package was opened at the post office and taped. Thank you for getting even. The suit is good, but a little more, took on growth. I did not communicate with the store. But the order was supposed to come on september 10, late for a month almost.
It was about a month. The fabric is very dense, the buttons are beautiful, the pattern is paint-after the first wash did not deteriorate, the legs of the button are plastic. Marking costs 80/55. I took on growth, but i think for a year just fit. Everyone is happy
Quality is good) were satisfied, we will order more)
Very good quality. Very dense fabric, for this money delight
Prompt delivery: i issued an order on june 17 received at the post office in moscow on july 3. I liked it. While we are great, so i will not tell you the size.
Month to mo, corresponds to the description. Took for 3 months. In size i can not say whether it came up. It's early. The fabric is pleasant, dense. Seams inside. Buttons tight.
Quickly came, ordered on may 8, and came on may 20, the suit is good, not thin, the legs-pants are short, the suit as a gift has not yet measured for a year just.