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Product Details
Customer Reviews (10)
Shipping & Payment
Product Details
Shipping & Payment
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kidshopedia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kidshopedia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Real customer reviews (10)
Average Rating:
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Super overalls, very soft, beautiful, purchase is happy, plus a small gift, very nice. The store sent quickly, arrived the same quickly. Order, will not regret
Perfect, enjoyed, great quality. Recommend.
Thank you, I advise you. Thank you for the gift
Warm combezik, cute and pleasant to the touch, the only thing that the color is not as gentle as the store's photo, but darker (in my photo, too, came out lighter than in fact)
The overall is gorgeous! As in the picture! The child is 68 cm tall a little too big, but it looks super! The thing is good, on sintepone. The top is not velor, as it may seem, but very pleasant to the touch. On a warm autumn (temperature of about 10 degrees) just right. Definitely recommend!
The overalls came quickly, ordered for a 7-month-old child, we are bolshevat, we turn up the sleeves, confused the zipper on the pope, which very much collects and sewn crooked, opened a dispute, the store agreed with the dispute and returned some of the money. The overall is good, warm, the only thing is no strings on the hood, the neck remains bare. to buy i advise, the seller put a bib as a gift.
Delivery three weeks. Quite corresponds to the description. Soft, pleasant, wide suit. Growth is regulated by rolling pants and sleeves. Height of the child in the photo 70 cm, suit for 18 months (90 cm)
Excellent
As in the photo. Warm material is natural, the color is beautiful. I'm happy! The chechen republic lasted 3 weeks. The child of 12 months just fit the size. The size 90 is written on the suit
Very high quality, warm overalls. I took my daughter size 18 m, we are 1 year old, 78 cm, 9,200g overalls are a bit too big for us, especially the sleeves two times i turn. And wide. I think it's just sewing like that. But in general, the size is what you need. The store sent the order very quickly, but the delivery is long 5 weeks to voronezh. For a very long time the order was at the customs and went across russia. I recommend to order!