We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cool overalls! Asked the store to send one size 9 m, the other size 12 m, the seller went to the meeting, did everything, as requested. By the time of arrival of overalls we had already six months and a height of 67 cm, so the size of 9 m was straight back to back, 12 m with a small margin. So it would be better not to ask anything)) and in general, the overalls are good, soft, bright, qualitatively sewn.
A month before astana, the track did not track. A good, high-quality knitwear of the company kiddizoom. Drawing, sewing, material and performance are excellent! Took for 6 months, the size corresponds, for a european child. The length of the product from the shoulder to the heel is 55 cm. The product is satisfied, the store recommend!!! Thank you!
Delivery 15 days, the item is fully consistent with the description and size grid. Ordered size 6 m
Cool kombeza! Bright, no extra threads, the seams are neat. Malomerit, take more!
Beautiful quality overall, soft, very much) ordered for a gift)
Thanks, arrived well before the expected material very good
I received the order, everything qualitatively. i recommend to buy.
Arrived with 46 days, fabric very good pro summer just bought size lol
Great quality product arrived in perfect condition, very attentive, arrived VERY early. Super recommend this shop is make more shopping because is reliable.
Excellent quality, cotton 100%, embroidery i really like, delivery three weeks, all advise this store,