We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The dress and add-ons just like the photo! Very good
Super sexy dress. Nothing torn nothing poprute. Szła OK 2 wks. Rozm 4t perfect for 4 latke is a touch of luzniejsza
Dress and wig such as photo, quality and perfect price. The size also fits well.
My daughter is very happy she liked it very much. Great tranza headbands, perfect dress and gloves, fast shipping I recommend store.
Received in less than 15 days to Spain. Pretty costume at recommended price. The headband with the braid is very pretty. I 've ordered size 6 for a girl.
The dress is cool! Back jersey. Jewelry is all in place. Daughter in total delight))) for growth 116 ordered 130 cm. Up to the Kemerovo region, the order was 3 weeks. I did not communicate with the store.
Beautiful. I asked for size 4 for my daughter of three and a half. Good in length
Very nice, good value, very good finishings and vivid colors. I bought talla7 for 6 and a half years old and it'll do you good. The wig is great. He arrived quickly, sooner than expected.
Super happy for the price it's great
The dress is very cool, thanks for the fast delivery, my daughter is in the car))
Same as the description, I do see the carving a little small. But I took one more size for other people's comments it's very nice and the price is great, I'll buy more. Shipping in 1 week.
Nice dress, well finished. I took T4 (120cm) for my 4 year old daughter and it's perfect. Product shipped and received in very short time. I recommend
It's accurate.
Everything great
Excellent quality, arrived in less than a month at my hands, 100% recommended the store.
Take on size larger, daughter 100 cm, took 120 and it's just.
Super fast not two weeks my daughter has 4 and epfi la 5 and it's fair to use now, the fabric is very good for the price
Grateful for store's attention quick response. I deliver in a month. Pretty dress I recommend buying a bigger size. My girl is 3 years old buy size 4 I'm custom-made.
Loved. My daughter will be mad :) required Not took after ordering.
excelente, llegó mucho más rápido que otros pedidos que he hecho en diferentes tiendas altamente recomendado