We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
So price for your price! Good made and with nice materials. Good salesman!
Thank you for the beauty and quality! On the growth of 120 cm (6 years) the princess set sat with a small margin, which is very pleasing! The goods were tracked and arrived in yanao in two weeks! To buy I recommend!
Perfect, it's super good
It took a long time for delivery 3 months
Nice dress! The fabric is very pleasant, the seams are even, even drawings and an excellent train. Asked the store to send faster so that the order could reach 13.11 and he kept his word, for which I am very grateful to him! The order was satisfied, it was packed well, after washing and fitting I will complement the review, but I think, that everything will be wonderful
Beautiful costume of good quality, size 10 approached the height of 150, marking 160
Exactly like on the picture. Better quality then the Disney store offers for much higher price.
Excellent article, very good quality the measure says 1.50mt not tested yet by the girl. When we test it I will follow up but give you 5 stars for the quality and speed of shipping
The dresses are beautiful, it's my third purchase in this shop and I'm very happy☺. I'll keep buying a lot more for my daughter.
The dress is excellent. We took the size 5 for a height of 110 cm. The village is excellent. Delivery is very fast. I recommend both the store and the goods
Nice costume. On the size 98 came the size of T4, sewed the sleeves. And we are very thin, cloak for skinny. Delivery is very fast
Very beautiful. My daughter is happy
Es bello y exc calidad y a mi hija de 4 años le encantó.
I wanted to thank the store for the prompt service, fast shipping and it arrived before the deadline, I asked not believing it would arrive before my daughter's birthday, and it arrived more than 20 days before the deadline! I am very happy and thankful. good quality stuff!
Prachtig! Erg goede kwaliteit en in 10 dagen ontvangen.
Just perfect good quality pretty and sends fast I highly recommend
Очень даже неплохого качества костюм! 4 предмета - платье с Леггинсами, плащ-накидка и видимо ободок на голову. На всех вещах стоит рост 120. Леггинсы явно коротки) На фото для сравнения рядом лосины 116 размера. В плащ вшиты плечики. На ребёнка ещё не меряла, т.к. это часть подарка на день рождения. Позже дополню отзыв. Единственный минус всех этих платьев - блестки при стирке слезают. На 4-м фото видно. Фото уже после стирки. Заказывала в пункт выдачи, пришло за 10 дней. Все перемещения видны в приложении. У нас такие платья будут стоить в 2,а то и в 3 раза дороже. Однозначно довольна заказом!)
Height 122 cm There's plenty of length.
Great quality product and according to the specifications of store! Enjoyed! Size 6 for almost 5 was a little big. Arrived in a month
Very beautiful like the picture, about size bought a greater number and gave Super right