We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The parcel was a month. We really liked it, we did not measure it from the hospital today!!! but beauty!!! Thank you
Kiev reached in 4 weeks. The order was sent for the 5th day. I bought for $14.21. The main weave (pink) is synthetics, the pile is short. The material of the inner gasket is similar to the synthon. Lining fabric of white cotton jersey, stitched in all areas of the blanket!))) Sewing quality is good. The blanket looks very cute and pretty! To the touch is very gentle and pleasant. And i want to wrap it myself;)
Wonderful envelope! Quality is good! The current thread was on the tail! It's not critical!
Very soft and pleasant cloud, will soon experience in business
Pleasant thing, delivery about a month. I will wash and add feedback.
The blanket is beautiful, well described as well as fast shipping to the Netherlands. Iam happy and recommend the store to anyone who wants to buy this item.
Soft, but judging by the reviews thought it would be thicker. Indeed, 6 m is on the newborn. The order to murmansk was almost a month.
A product in the specifications specified by the store. Delivered fast. The fabric is soft and good quality. I ordered the size of 6 months for the newborn.
It came for 2 weeks in moscow. the blanket is pretty. soft thick plush, everything is smooth. i'm very happy
Blanket super! Soft, warm, gentle and cool! Can and should be used as a blanket-envelope! Seller umnichka! Promptly sent and came in just 2 weeks to moscow! I recommend!)