We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It went 1,5 months. The dress is good, took on 12 m. The size corresponds. we 7m. bolshevato. The dress is very beautiful, the fabric is pleasant
Suit liked, the quality of both things in the kit is good. There were some threads on the Sarafan-on the pocket, in the armpits, but everything was easily removed with scissors. Quality appliques are good. Seller recommend
According to the No on the photo and bahannya is great. Sellers of response his good and fast. Goods nyampe 2 weeks early
It's very nice, the exact description!
The same with the picture was very beautiful, the skirt length was very short
Super fast, fulfilled the promised. Loved!
Super nice set the materials are great the rendering is really like in the photo. There are 23 little sons that go beyond here and there but nothing disturbing. The T-shirt is integrated into the dress, the material is light enough rather for spring summer
Dress is as in the picture. It is a very beautiful dress. Embroidery is neat. I like this dress. Waist band is just of enough length and you can not tie it into a knot. Stuff is thick cotton type. There is no bottom with this dress but it was written in the description. Order timing is good. Seller is good and responds properly on time.
Delivery to rb month. the dress is beautiful, but not as bright as the store. carrot looks very cute. the seller thanks!
I am In love with this stores dresses! They fit very well and the quality is amazing I get compliments on them all the time when my daughter wears it! Will buy again very happy!! Thank you