We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very cute!
Superb. Excellent value for money I recommend
Excellent, perfect!! Thank you very much that's exactly what I wanted
Beautiful very good quality the material is very soft and pleasant to the touch. La.br odery is very well done really I was pleasantly surprised! Love it! I recommend ++++
I am very delighted with my purchase delivery before the expected date it is just beautiful and very well done and very sweet I thank you
PERFECT! The plaid is beautiful, even more beautiful than in the photos and very soft! The name was perfectly made with the little hearts I asked for. Neat and very beautiful packaging, I recommend 100%
amazing.. fast shipping... very awesome service.. you are amazing store
Produit arrivé rapidement 13 jours . Conforme à la description
Nice texture so comfy,I cant wait to use it
The blanket has a very good quality , I waited for it little longer due to the Covid19 , but its gorgeous and I apsulutely love it !!! Thank you
Amazing product and very good quality and very fast delivery ,came in 2 weeks.thx store !!!
wow!! i just love it. thank you for your work. it look amazing! beautiful
Perfect!!! The store respected my instructions. The blanket is soft. I recommend
Beautiful, very above expectations. Loved. Thank you to the store. Recommend.
Waw, genuine beyond expectations beautiful, embroidery is gorgeous. The small blanket itself of good quality and soft. And also sent a beautiful supplied
Very good quality, embroidery too, but not speed, it takes 2 months to reach me.
Comes after 22 days to Holland and it is beautiful and soft. Name looks very beautiful and neat looking. I am happy for my gift. Thanks store, get even a tulle pouch to gift to give.
Exactly how I wanted it super thanks!! Fast delivery within 3 weeks.
Really nice and with the detail of the bag is perfect for gift
I’m soooo LOVING it!!! Just Perfect!!! It is so soft!! Tyssssm Seller!! Highly recommended!!