We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I love it and my daughter more, the perfect size
It is beautiful excellent quality
The dress is made of quality synthetics, the pattern is clear and bright, sewn qualitatively. We liked it, I recommend it.
Very fast delivery very good quality products
Everything arrived Good and before the date indicated
It's perfect! Super quality
Lovely, fabric quality is very good, super cute print
Beautiful dress!! my daughter will love it!
Good quality. My daughter is delighted.
igual que la imagen muy hermoso tardó en llegar pero vale la pena comprar se los recomiendo.
Perfeito! Igual a foto!
The dress is good quality, the right size, I recommend 100% to the store
Beautiful dress, it's synthetic but good quality, it said delivered by which I'm scared, but it was local mail problem, very good product
Very beautiful dress. The fabric is better than expected. Is a very thick. The size also is perfect. Ordered size 4 to my daughter will do 4 years. Was perfect. Super recommend.
Arrived after monthly, my daughter really waited for it, age 7, יכולנו order one more but this stamp for her. Dress מעלפת, חשבנו it clothes ballet with טיקטקים but no, it's really dress top quality, put on A is for graduation, Sitting מעלף on the body.
Very good quality, and excellent shipping speed. Very good shopping!
Excellent material, soft fabric. Good finish and print! 100% recommended, fast shipping to Chile 30 days.
Very nice, same as description.