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Product Details
Customer Reviews (18)
Shipping & Payment
Product Details
Shipping & Payment
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kidshopedia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kidshopedia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Real customer reviews (18)
Average Rating:
5 out of 5
5 out of 5
5 stars (18)
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1 star (0)
Super backpack. Not much gromovsky. I advise everyone. Quality is super. Thank you store.
Beautiful bag! Delivery was quickly, within 3 weeks to receive. Super convenient nappy bag, with many compartments inside and outside.
Lovely Placak. Very good jakosci. Very fast shipping, byl in Poland after niecalych 2 wks. Super. Recommend
Wooooow!! :-) very quality, very nice, perfect! :-)
100% hits. The color is not Mark, dark blue, zippers, seams, the plate is all in its place, it works clearly. In Samara, the order was two weeks, quickly worked. Many thanks for the efficiency, quality. Respect!!! Long looked at the bag-backpack, chose, the choice was satisfied as well as the price of 993,15r and free delivery. Who thinks over the purchase, doubts, I advise the store!!!
Chic backpack! Thank you very much to the store! At cost can and more expensive than analogs, but it's worth it! All the seams are even, the lining is in place, dense, the holes did not find. The material of the backpack does not miss water. There's almost no smell. All locks are working. Especially impressed with the accessories. I was looking for silver-colored locks. Recommend!!! Let's see how it will be in use
excelente producto, recomendado 100%. El producto llegó a tiempo y en perfectas condiciones, tal cual se ve en las fotos. la calidad, los colores, las texturas, terminaciones etc. todo ok!
great bag!! big and full of pockets
wow great bag! very good quality. lots of pockets, waterproof. very pretty. no smell. I recommend
Описание рюкзака точное!!! Отличный рюкзак, как я и хотела! Прекрасная ткань, хорошо и аккуратно сшит, куча нужных кормашков! /
Excellent backpack, everything got in! And things, about stock, panties, and bottles, in general everything! Great thing. And the stroller is conveniently hanging. And easy to use like a backpack. Yes, and as a handbag I think too. I was waiting for this backpack and not for nothing. Thank you store. It came in less than a month. I had no pleasure in communicating, and there was no need for that. Everything is fine. Thank you!
Reached quickly, packed qualitatively, the seams are sewn perfectly, roomy... It is a pity here you can put only 5 stars. I would put all 10
The goods are very good quality. No smell of bad seams and isians. Well, oooochen advise. Exactly as in the photo
Fast Delivery: about 3 weeks. The backpack is made very neatly. Matches the photo. Silver accessories. As it will show itself and wear necessarily add.
Súper bella igual a la imagen y súper rápido llego 2 semanas
Super practical!! Very very good quality
Canada extremely fast delivery. The product is identical to the Imagine, I love it and I recommend!
I ordered on May 19th, i got on May 21st in Korea. Wow~ It was delivered in 11 days. The bag is nice so I'm very very satisfied. I'm going to order one more!!