We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All as described, came very quickly did not even expect thin, soft, pleasant to the body and sewn qualitatively all the seams of the underside are neatly made and zipper with a protection of zero
Delivery is fast, the size matches, the fleece is soft, I recommend.
Great!! Looks beautiful, warm and cosy. It's fast! כעבור weekly and a half
Good combez. In summer, cool weather is very good. Take the third time. Different colors and sizes. Very satisfied
The right color was not, the store offered another, good quality, a warm suit for winter clothes
Excellent quality, the seams are ideal, bright color, soft and pleasant to the touch. Took the size of 12 months, now the child is 9, 72 cm, it turned out straight with a margin, exactly winter we wear. The store sent quickly, I will order more.
Pleasant fleece overalls. The size corresponds to the store's table. Everything is sewn smoothly and neatly. Delivery a week before St. Petersburg
Very happy with the product. Beautiful and great quality. The store also was really helpful. Recommend to buy back and more.
It meets the description. 100% recommended.
ótimo produto! super recomendo, chegou antes do prazo previsto para entrega
классные, доставка быстрая
Same material Carters, very beautiful and well done!
The material is like prana, very beautiful and tender. Although the shipment took too long to arrive
Very well made, finished and sewn. Embroidery designs and size is the corresponding table. No big or small to old represented. The material is a plush tasty
Great all right. Fast Delivery 1 month and 20 days for Brazil.
Did not receive the item, but received full refund
Good quality!
Jumpsuit beautiful!!! Excellent material, am in love!!! Good size.
Excellent product, it's warm fabric
Cool thin Polarek. 3M is our 62-68.