We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's a gift for Christmas so my daughter has not tried it yet but the rendering of the dress is beautiful. Arrival early. Delighted
Pleasantly surprised! The dress is sublime, I do not believe in it my eyes... She's beautiful! The quality is top, I recommend to anyone. Thank you very much! Honestly congratulations
Beautiful! My daughter loves it! Received very quickly
The dress is very good quality, there are no sticking threads, holes and other jambs. Size 6 for height 125 just right. Delivery just over 2 weeks. Behind there is a train.
Many thanks to the store, the dress was sent immediately, the track number is tracked, it came to a week in two. I was very worried because I ordered my daughter for my birthday, in the end everything is just fine, the quality is very good.
Chic dresses, well-sewn, children are happy! Many thanks for the gift holiday for children! In the photo, the girl in white height 118, I think for the next year is also enough, not great but the stock in the growth is good!
Dress-miracle, clean, odorless, knitted nice! It came in record time! Thank you and recommend to everyone!
Perfect! Gorgeous dresses received quickly! Perfect parcel tracking! Delivery in 2 weeks in France! I highly recommend! Packing at the top!
Fast very well.. Ready for Christmas
The dress is very beautiful!!
The dress is just gorgeous. Was delivery to the point of self-delivery came very quickly track tracked quality awesome, the child is satisfied with the store recommend, the goods as in the description.
The dress is super. The daughter is delighted! The length is normal, but in the chest is too big. Plus, marriage is a black spot and a hole on the tulle.
Items arrived in 29 days and they were as described.
It's beautiful, totally satisfied with the purchase. I won't be able to prove it until Christmas so I can't value size but it seems right. Super fast shipping!
Charming dress, the child is happy, fast delivery
The dress ordered for the daughter (height 116, skinny) the taken size perfectly approached, the dress turned out to be in the floor, sleeves sit as needed. The only thing, perhaps, I'm going to the waist, but these are already individual nuances. The skirt consists of three layers and looks quite voluminous. Beautiful upper part of the dress, qualitatively executed. The train, removable, on buttons, is very long and spectacular. Very satisfied with the purchase. Recommend
Georgous
Dress very nicely made, size 6 by tags is 130, length about 96 cm. fast shipping, I'm glad :)
Gorgeous ball gown! Super quality. Rear Tren przyczepiany buttoned.
Chic dress. Cotton podubnik, sewing neat.