We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Loved, super quality product. received very fast, just under a month. Seller is congratulations!!.
It's beautiful, much better than I expected. The quality is very good, thick and looks like one of 60 euros, not the typical costume fabric that is thin, wrinkled and comes out carious. Arrived earlier than expected, I asked for the 130 measure for a 105cm girl, it fits him. Highly recommended
Beautiful!
Trochu delší Doba dodání, but for it jsou šaty nádherné. Yen Velmi úzké, dcera for 3 Roky, objednala jsem Velikost 4Y (110) A bojím se jestli Ji nebudou tlačit.
A bow with a hook with puffs, but not a problem, I will remove it and even better will be, brooch everything will brighten!!! Thank you!!!!
That's an awesome dress. Fine. On the dimensional grid coincided
It's perfect, we haven't tried it yet because it's a gift but it has great quality, very happy with the purchase
beautiful costume
It's very nice and it's very good, it's true that waist is a little tight, I 've taken a size 6 for a 4 and a half year old, but the girl is pretty tall, I loved it.
Very fast delivery. High quality.! Thank you
Super, rochita corespunte tuturlr criteriilor. Recomand
Product conforms to the description, well packaged, quickly received.
llego en perfecto estado.... muy conforme con mi pedido
Shipped to U.S.A. Everything arrived perfect in less than a month (soon as I thought). They are very cute and store has good prices
El producto llego tal como las indicaciones de la publicación, lo pedi tall 7 para una niña de 5 años, la talla es perfecta. Llego en buen tiempo. Recomendado
the dress is very beautiful like pictures but the baguette is come broken
muy bonito,y de talla bien,mi niña tiene 3 años y cogi la 4,es un pelin holgado pero lo prefería así
impeccable. produit comme sur photo et très rapide.
Beautiful! It's worth a lot.
It's beautiful better than I expected for a 3 year old girl size 5