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Product Details
Customer Reviews (19)
Shipping & Payment
Product Details
Shipping & Payment
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kidshopedia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://kidshopedia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Real customer reviews (19)
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I ordered my daughter, really liked, size 1.5 for the length of the foot 21 cm (with a margin of a little). Came whole with a cord for charging. Charged, found the buttons on. Great flashing. Shipping fast. I did not communicate with the store.
My daughter liked the shoes, though a little too big but this is not a trouble the leg grows, I advise the store.
The goods came in less than 4 weeks. Sneakers are excellent. Many switching modes. Convenient USB charging. The store is sociable. Recommend!
Perfect fast shipping At first sight of good quality Very good value for money To see the holding in the time of lights
I have the shoes on 22/09 ordered and got them The assurance one size bigger ordered.. They sit when cast, charger sits in the shoe.
Description and dont think. Letter or not, do. Look nice. USB charging is available. Cable to put ence. Inside the switch button.
Thank you very much to the store, the child is just happy. Seller recommend.
Спасибо большое!!! Классные!!! Много режимов подсветки, можно выбирать. Пошив хороший, качественный. И я, и сын очень довольны. Спасибо продавцу! Рекомендую) Правда нужно подождать пока дойдет, но это не критично)
Классные кроссовки. Дочка очень рада. Столько цветов. Качество хорошее. Один был разряжен. Зарядили без проблем. Доставили до квартиры. Дочке через пару месяцев будет 4года. Размер как раз подошёл. Единственное но, иногда при ходьбе нога задевает кнопку и цвет меняется. А так все супер. Купили 03.08. Привезли до кв 08.09 чуть больше месяца доставка до Нур-Султана.
Buciki bardzo fajne dotarły do Polski w 2 tygodnie. Jednakże trzeba uważać bo materiał z którego są wykonane jest dość delikatny
Item match description. Nice shoes. Fast delivery. Size perfect.
Ой классные кроссовочки спасибочки много режимов очень
My son is in Love with these shoes. Well made, beautiful and fast shipping. Definitely will recommend the store. So happy with my purchase.
The delivery really took too long though its lockdown for most of the country and its reasonable. The store is too patience to assist me. Kept helping me to know the whereabout of my oder and Im absolutely grateful to him. The product is very satisfactory inspite of a long delivery. It is same as the photos. The kids really loves it and Im fonded how they really appreciate the shoes as gift. I recommed this product and the seller for the very good items and customer service.
Пришли в Хакасию ровно за месяц.Трек отслеживался до самой почты.Заказывала двойняшкам,дети в полном восторге.Когда старшему привозили из Алма-Аты такие 4 года назад, но цена была в 2 раза дороже .Продавец отправил заказ быстро,с ним не общались.Выбирала по размерной сетке.Носим 25-26.
Sneakers are excellent. A little bit more, but for growth. 3,5 our 36 Went to pts for 2 months
Sneakers are just class, baby is delighted. Many colors modes, blinking, beautiful., charging. Charging wire included. The size was right. Was packed and well wrapped in a poppy bag. Won in halava, for 80 Copps. The store sociable, thank you very much, came, but not white and black confused probably with orders.
Garniy goods, yakisniy all pratsiu. I recommend it.
Delivery 20 days. The crops are just wow! The children are happy. It is better to take the size bigger. Took with calculation 2 cm bigger than our legs and then the opposite were.