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Product Details
Customer Reviews (20)
Shipping & Payment
Product Details
Shipping & Payment
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kidshopedia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://kidshopedia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Real customer reviews (20)
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I loved it. I missed a back pocket for papers but perfect.
Loved the backpack! Took a little longer than the supposed but was always updated it! The material is very good, comes well packaged and is like photos! Recommend!
Вроде не плохо. Подкладка хорошая, плотная. Всё аккуратно прошито
Está muy bonita y parece se buena calidad,llegó en solo13 días a Canarias a pesar de la Codvid,muchas gracias vendedor, recomiendo
Сумка не плохая,но немного жидинькая.За эти деньги можно носить,а после снова заказать. У нас стоит раза в 4 дороже.
Доставка до Краснодара недели 3. Сумка очень качественная, все кармашки продуманы. Даже отсек для бутылочек с утеплителем, что очень порадовало.
The bag is cool! The delivery is long 42 days probably because of the coronavirus. There's a spot. Description corresponds! Let's see if I can wash the stain! I'll add another review! The store also good answers all questions.
Рюкзак очень классный , все как на фото . Жду не дождусь чтобы использовать его .
A great backpack... went for more than two months...
It's super. Bag class! Recommend!)
To St. Petersburg reached 13 days, very fast delivery))) the goods correspond to the photo, only the color is a little darker, but it's not scary) the pockets inside the large compartment are shallow, the accessories are all working, some where the threads stick out, for such a price it's not bad))) backpack at first glance huge and made of good fabric) has not yet loaded it, so I can not say about strength. The backpack does not smell foreign, but it's dirty to the touch, I want to wash immediately, it is not clear whether it can be washed in a typewriter (((
Delivery to Rostov region Took 2 weeks, packed in two packages, the quality for its money is excellent! The store of spasibki! Recommend! P.S. The wife was satisfied!
The backpack is roomy, the color is pleasant, it's convenient inside it all stands, does not fall and does not mix into a pile, as in soft bags or backpacks, there are many pockets. The only one did not really like the straps, too short, in winter on the jacket not to wear. But you can wear it as a bag. The lock is not very conveniently fastened, but you just need to come up to quickly do it) For such a price, the backpack is just super! The product came in 2 weeks, all the time was tracked, I recommend the store))) And the lock is not very conveniently fastened
Excellent bag: very roomy, many pockets. You can wear both as a bag and as a backpack. Cloth is dense, the color is bright. Delivered in less than 3 weeks.
Thanks dear.Sumka juda sifatli silagaham tavsiya qilaman.Yuborilish tezligiham tez kelarkan.Sotuvchi juda yaxshi har qanday savolga tez javob beradi.❤️
Item like the picture… Good quality Took a month to reach.
Nem a legerősebb anyag, nem túl tartós varrások de ár-érték arányban tökéletes. Szeretem használni, amit vinnünk kell a babának, bőven belefér.
bag's good for the price. the quality is average (but that's what you expect from a bag of this price!) there was a small stitching issue, rest was fine.
Arrived in no time, gorgeous, large and comfortable
The backpack came very quickly. Quality expected better. Came with marriage and dirty, the packaging is whole, so the store sent such goods, opened the dispute returned part of the money