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Product Details
Customer Reviews (20)
Shipping & Payment
Product Details
Shipping & Payment
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kidshopedia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kidshopedia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Real customer reviews (20)
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The dress is very cool, sewn well. Quality is also good. Size fits
The dress came quickly, for a girl of 7 years is too big for size, there are small jambs, krivo sew a bow in front will have to steam and change. Well, the whole dress is beautiful. The store sent quickly, the seller recommend.
Very cool dress, daughter is happy. on height 136 took the size 10, dress in the floor. I did not communicate with the store. Shipping is super fast.
All as in the description, very beautiful dress, lush, without defects, the only guipure is a little colitis on the sleeves. Size 8 t approached a girl of 9 years (skinny). Delivery is very fast 8 days to Moscow region.
It came quickly, the daughter is delighted! On label 130, with stock on our 110-116
When I unfolded, it killed that the threads stick out. The bow is not processed. Sometimes overlock is torn. But then I steamed it off, washed the raw tails of the tape. And now I like everything.
The dress is the same as the photo I adore and the best thing is that I buy different models in this shop and I got here in a few days this just lasted 15 days! Thank you
The dress is bought for a gift for 11 years. Quality is super, thank you to the store, very quickly sent. I'm happy with the purchase.
Still to prove it is a size 6 -130cm.. It's for a girl.. It's very nice, still to see how it looks, I arrive in less than 15 days
Very nice dress, sewn neatly, there is a lower skirt, everything is very good)))
Красивое платье. На 9 лет рост 135 взяла размер 12 есть небольшой запас и по ширине и по длинне.
Платье чудесное.Быстрая доставка.Взяла дочке с расчетом на рост 140 см.Думаю будет с запасом.
До Нижегородской области посылка шла примерно три недели. Трек отслеживался. Посторонних запахов нет. Нитки торчат только с изнаночной стороны. На ребенке ростом около 130 см платье почти до пола. Цвет небесно голубой.
Огромное спасибо!Шло 2 недели до СПб. Рукав 3/4 , с размером немного ошиблась по длине великовата на 8 лет. Некритично.
très belle robe, correspond parfaitement à nos attentes, commandée pour un mariage en taille pour une enfant de 9ans ,expédition rapide
There WAS within a WEEK supermooie dress, good workmanship, goood quality we are there quite happy with it♥️
Pretty nice dress! Size is accurate the age (I took size 6 for 6 years old girl 120cm tall and 19 kg and sits perfectly!). Good quality. Sits better with pettitcoat. Quickly here.
Very quickly to Voronezh! 8 T-140 but it goes more authentic than 140, centimeters by 150.
The dress came quickly. Only ordered 110, and came 130. very large.
Douge garne paying. Came to Ukraine Ternopil for two types. Відслідковувала. At 6 rokhalya took 10 rosemir USA, набірці pishe 150, ale Che trishki zvelika, and all good stuff. Garno is packed. I recommend it. Rings took ocremo.