We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
fast sending, really pretty ! good customer care, i recommend !
Excellent! Fast shipping, it's from the few packages I 've received lately.
they are AMAZING ! realy worth the price ! the quality isn't bad at all ! plus arrived in perfect conditions !
I haven't received the package, but I got refund, I'll reorder them
Amazing quality!
Loved very well constructed
very good. Thanks for the prompt shipping.
Only one of the bases has the stick to keep it standing
Acheté à 5,96€ le 26/08 reçu le 04/09 soit 9 jours. Les figurines ont l'air fragiles mais ils sont arrivé en parfait état. Parfait mais seul point à faire gaffe c'est qu'elle regarde vers le bas donc il faut les mettre un peu en hauteur.
I ordered Tanjiro and Nezuko figures, and they are of good quality material. There is a lot of detail, However, the face doesn't look good from the front... Because this is Nezuko's demon form, It's alright. It has good angles. Great for the price, good quality material and details are good. Delivery took about 2 weeks to the EU, very fast. Nothing is bent out of shape or broken while shipping with no box. Great packaging.
figures quality are nice.good to get them.
Ничего не сломалось и покрашено хорошо~ Меньше чем ожидалось
Пхпхпххппххп sword funny, and so norms)
Perfect!
The order came 10 days before the Moscow region. I thought they would be a little more, but for their price the quality is just gorgeous
Just like the one in the pictures. It took more than a month to arrive but it was worth it. The figures and boxes are disassembled and the brackets have an outlet to hook the figure (less in nezuko's)
Nezuko in this version I do not like it very much, and the kid came out perfectly. I really liked the figures. The truth about packing both swords went wrong. Both rounded now
Great condition and separately packaged figures, so very easy to give to friends as gifts
cute.. arrived on time and good quality
Excellent figures. They are highly detailed and very well sculpted and painted. Each figure fits neatly onto its base and stands sturdily. The figures where well packaged and arrived safely and without damage.
Very good
The models are beautiful. At the figure with the boar head poor docking seam with the top on the head. No more complaints.
good quality, fast delivery.
The product is very good. It takes a long time to arrive. 3/27 order ↓ 6/28 arrival
Great doll! Very perfect! Came in good condition! Recommend! A shame it took to arrive because of covid-19! But my son!
They're just perfect! They took a while, but seeing them you forget the wait. I'm waiting for the other pillars, I want them all!
Quality was the same as buying in Japan. Delivery was early. Is pleased( -∀・)
Product compatible with photo.
Beautiful quality figures. The daughter is very pleased. Thank you!