We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The dress is not of bad quality. I ordered the size 12 m, we are now 8 m, height 72с weight 9600, on the shoulders the village is excellent, the sleeves are a little long, and so the village is wonderful. I ordered 11.11. Delivered to the Post Office 25.11. Very fast delivery, which is very happy.
Great dress!
I liked the dress, the size matches. Ordered 3 T, great for a child of 3,2, weight 14,5 kg. And with a small margin, maybe when washing will sit down, I do not know, I have not yet washed. The material is good, the bike is similar to the fabric of Soviet diapers. The dress is very satisfied. The order came quickly within 2-3 weeks to the Krasnodar Territory. I recommend.
Everything is fine, the quality and delivery time is very pretty, definitely the store advise!
The quality of the material and tailoring is good. Delivery of 1,5 months to ukraine.
Thank you for fast shipping and shipping. Everything corresponds to the description, the dress is plump, where the threads stick out, but nothing terrible, there is no smell, the size corresponds to 4 t suitable for a girl 4 years old.
The fabric is good dense soft, good for very and for spring, the color is beautiful bright
The dress came 2 weeks before mo, there is no smell, the fabric is pleasant, the threads stuck out, but the price is chic)
Sweet Dress
Excellent quality, size fits, delivery on time