We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful, excellent. Thanks
Black and white suit, as in the photo. sewn neatly. on the lining. boucle fabric. warm. there were several protruding threads that can be trimmed. shorts on an elastic band, there are pockets on the sides. jacket with hidden buttons and loops along the entire length-you can fasten! flower brooch unfastened. I took it for a gift. with the size I will not Orient. the store is responsive. track number tracked! delivery-a little more than a month. I recommend!
Perfect soon will order more
Awesome costume! I advise everyone! Looks expensive, very beautiful... For a child of 6 years I ordered a size of 7 t .... everything came perfectly, just in size!
The goods came quickly, the seams are even, the fabric after washing is not spoiled, thanks to the store for a great suit.
The suit ordered for 2 years (90 cm), but my baby is a little too big, so it is fragile 84 cm, 2 years old) quality was satisfied :-) ordered 26.09, and the delivery was 07.10 In Lisbon, portugal.
Very good suit, delight!!! size corresponds. quickly sent, quickly came. it was quite a little thread, cut and everything is perfect.
The suit is just delight! All as in the description. A couple of protruding threads, but it's nothing. With the coupon cost us 680 rubles, just a find for such money! The child of 2,3, height 90 cm, weighs almost 13 kg, took the size of 3 t-with confidence you can say that it is small, but we are plump)) tucked a little sleeve, there is a small stock, we'll dress in the spring. Thanks to the store for the promptness! In mo came in 3 weeks. Definitely recommend to buy))
it's Beautiful just like the pictures in love
I liked the kit very much, there were threads, but they are easy to cut off. I just imagine how my daughter will look in it, in the kindergarten we go for the first time, so exciting))) our height 86 cm, weight 11 kg, took 3 t, sleeves bent, shorts do not fall off.