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Product Details
Customer Reviews (9)
Shipping & Payment
Product Details
Shipping & Payment
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kidshopedia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://kidshopedia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Real customer reviews (9)
Average Rating:
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6 years of growth 130. We were 5 and a half big. The quality is good, but the armhole turns out to be large
On the growth of 123 ordered 6 t, the most it
The quality is good, that's only the size for 5 years, the skirt is just, and the blouse is already for 7 years of the older daughter came up. The cutout of the sleeve with the armpit is very deep, the part of the side ribs is open. As it is for a girl it is not aesthetic. Ironed easily, the skirt at the first hand wash in cold water gives a strong color.
Very lindosss, material good, like the photo, come well packed. Arrived well ahead of schedule. THE date was to arrive in Oct, arrived in late Aug .. Loved ..
The costume is very cool, the size matches, sent quickly
08.08.19 ordered 23.08.19 received a courier at the house
The suit is excellent, thanks to the store very quickly came the parcel
An excellent set for such a price! Blouse cotton with elastane, skirt cotton with roller aster on the lining. Ordered size 7 for the height of the reienka 128 perfectly fit! Delivery 1 week to moscow.
Girls hasten to share a very cool store # humor bear official store I was looking for a set to school and came across this beauty, for such a price it's super!! the store has a huge selection of very cool goods. If you order now by september just come. Now a little walk through our kit, consists of 2 parts-a skirt and a blouse. The skirt is on an elastic band, the fabric is pleasant, there is a lining. Blouse on buttons, on top tied on a ribbon and a brooch-flower. The size grid is represented by the seller from 100 to 140, we wear 116-122, i ordered 130 cm (this is 6 t) and now is good and the next year will be excellent. The seller is responsible, quickly sends the goods.