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Product Details
Customer Reviews (10)
Shipping & Payment
Product Details
Shipping & Payment
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kidshopedia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kidshopedia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Real customer reviews (10)
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The color is peach, not cold pink as in the photo. The shirt itself is charming. 3 T for 1,5-2 years the most if it is worn as an oversize.
There is no smell, the quality is good, the size is still great, but it was planned :)
Excellent chicken, sewn neatly, the fabric (95% cotton, 5% spandex) is denser than expected, but I do not think it will be hot in it. Took a little on the growth, with the growth of the child 68 cm, the jacket reaches the middle of the thigh, slightly tucked the sleeves and got a stylish guy! Very cool looks! With the store did not communicate. Delivery fast, ordered 12.11, received 28.11.
Ordered a lot of things. Excellent thin summer fabric, cotton. For such a price that either of the natural fabric we do not find. Not yet worn. Brush trim and no flaw :)
Super blouse, sorry did not guess with the size. Wears very short! the sleeve on the plump baby will be narrow too.
Cool sweatshirt though thin, rather for summer and very warm spring. One layer material. Size 5 I think that as 104. Recommend
Beautiful product falls as size 86 but you can the sleeve turn so for baby from 6 months is that what more widely and long but is a beautiful fabric
This is cute came in about 3 weeks. Like the color. but I can see like small marker spots or stain near the buttons :(
Great shirt. Soft. On the growth of 70 with a margin. On the trail summer is also suitable. To msk for 15 days flew.
Such a pretty jacket-shirt! Thin on 3 buttons. Good instead of a raincoat, in the morning or in the afternoon throw) bought her daughter 1,4 size 4 t. Well, she doesn't look very great. Sleeve tucked and forward). I liked it very much! I advise!