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Product Details
Customer Reviews (10)
Shipping & Payment
Product Details
Shipping & Payment
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kidshopedia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://kidshopedia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Real customer reviews (10)
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Excellent platishko))) I think it will be great to sit for a year baby! The store at my request sent the size for 12 months. Thank you very much! I recommend!
Dress is sensational. One with better zakupow. Sukieneczka is a little wide but it don't mind because it itself has such a bombkowy shape. Córcia currently has 105 cm tall
The dress is very beautiful, lush. But all in puffs♀️
Good, but it smells like manure. I hope after washing will be better. Delivery to Moscow more than a month.
Very beautiful and elegant dress. Stitched qualitatively. Inside the cotton lining. All seams inside, neat. At a height of 105 cm, a small stock.
Moscow reached in 3 weeks! I fell in love with this dress!! Stunning beauty! Stitched very well, nothing sticks out, there is no smell. On top of the fabric with cropped, then a layer of lush skirt (I do not remember how to name), and then a cotton lining. I'm very glad that I ordered, although the photo looks unbeatable, the child is 1 year old, she just think even up to 1,5 will be norms (height ~ 76). I advise the store and the goods! I will order more different dresses!)))
Went sooo long. Before the new Urengoy 40 days, at which it was not served. Only in Moscow, as it appeared. And in 7 days it reached the addressee. The seams are even, everything is neat) wide, but very beautiful!!!! At 86 cm, daughter photo attached)
The parcel is not tracked for a long time, came in the sum of days for 20) the dress is chic! The height of 104 size 4 T is just super!!!!
The dress is very beautiful, there is no marriage, but for 3 years, the height of 92 cm, 3 T is very large, it is necessary to take 1 size smaller, on label 7 written
The dress is very good, you have to order one size more. My girl is 109 cm tall and the dress is 120 cm tall and she is fit. It comes with a forum and has volume on the bottom. For this price is great!