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Product Details
Customer Reviews (10)
Shipping & Payment
Product Details
Shipping & Payment
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kidshopedia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://kidshopedia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Real customer reviews (10)
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I was shocked! Very beautiful dress! Looks very expensive, bottom cotton lining. My girl 3 months (but she is large) and I took for 6 months! The village is perfect! The store put socks and a bow as a gift! Very nice! Thank you!
Amazing and really nice made dress!!!I rekomemd this store!:)
Great design and quality, thanks for addition gifts! Look in pictures.
It's very beautiful, the details all, I arrive in 4 weeks to Colombia, super fast, came Gift included: Stockings and an accessory. As for the carving, super, my baby is 10 months old and I asked for it for 18 months. Thanks to the store, to the store. Be very happy
Very very beautiful
The dress is amazing! Ordered for a year, we are still great (6 months to my daughter). Thank you for the gifts-socks and bandage)
Wonderful dress. The cavity corresponds to the photo. The store answered all questions, the parcel was sent on the day of the order. Very fast delivery-13 days. A nice bonus the seller put a socks and a bandage on his head as a gift.
It is very well done and the quality of the fabric, the waiting time was fast less than two weeks if more i don't remember. Feel free to buy it.
The dress is just gorgeous. Dress without marriage, very soft, all layers are gentle to the touch, not pricked, has five skirts, bottom two cotton, two mesh and top guipure. Chepchik without a seam that pleased very much, as i can decide on the magnitude of it to do. And many thanks to pradovtsu for the gift, very nice. For 5 months took 12 m, as we dress it only after 2 months i can not say it will fit 12 m or it is necessary to take a smaller size, but i did not regret it. Very good goods. I advise you.
Super fast shipping to UK 9 days . The dress is the Best store. The seller add some presents. The quality of the dress is perfect. The baby is only 2 months we ordered size 3 months looks gorgeous and fit on baby. We really happy with our purchase . Trustful seller and quality dress. Thank you Seller. I recommend.