We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivery a little more than a month. Description, as in the photo, but as written earlier, this is not a winter option and not for walking on the street, so if in a stroller to drive, spring-autumn or at home to walk the baby if it's cold. And so cool, sewn well, the Velcro behind is very comfortable, the fur is only on the sides on the insole is a thin layer. Baby 10 months, foot 11-12 cm, and boots 14 cm (ordered the maximum size). So a warm socks will not work, but I hope we still like it. Recommend for earlier age
The item arrived on time and as in the descriptions of the store five stars
The order came relatively quickly. The sole is very thin. Back Velcro. In general, they look pretty. Made qualitatively, especially to find fault with nothing, you can even buy a gift.
Taptuli Super, cushy. Has not died later added review more
Cool boots but definitely not for winter. Rather for wanting a baby in the cold time, when heating is turned off at home. The quality is excellent, soft inside, the molding is good. The store without complaints changed the size. Thank you so much. I recommend
Slippers-boots are cool, soft at the same time warm with winter socks can be on the street to minus 5-7 degrees. I took with a margin for a child 8 months approached and still there is a place. The size was not deceived 13 cm sole. I liked it.
Shipment dotarła in about a month. First walkers compatible with description, warm, middle wyścielone soft fur. Rear zipper Velcro. WITH minusów-elements fur are rzepach and inside shoes. General recommend.
Shipping 40 days. At 12 cm of foot-just. Boots are good-run on the cold floor of the house. The sole is thin, like cardboard, for the street will not go. Back Velcro, which facilitates putting on. In general, cute, high-quality. Son liked)
Slippers KLAS! Very cute! In the photo, someone can see the fabric. Delivery is a bit long, I think because of the customs clearance. Seller recommend!
In Minsk came for 3 weeks, moderately warm, but we ordered such. Seller recommend, no claims
Everything corresponds to the description. Tracked. No complaints. I did not communicate with the store. Well stitched. Seller recommend
Product description precise... But quality leaves much to be desired. I will not spoil the rating to the store, I will put 5 stars. I bought boots for my son to grow season autumn/spring for 295 rubles. The parcel to the Altai Territory took 28 days. Packed in plain polyethylene, slightly wrinkled. The length is large (took on growth) we are 7 months... But in the ankle just right. Now, in autumn rainy weather + 9 we wear with a warm socks. The seller sent 2 left shoes... I'm angry. I'm very angry. It's good that the child does not walk. And so there would be a deformation of the foot. So be careful... Now I'm trying to "remake" one of the shoes under the right. To the outside I see claims especially there, except for the uneven seam on one shoe. I hope it doesn't work out. Look cool, like that behind are fastened with Velcro... But unpleasant sediment is.
Glorious pinetochki, went true for a long 1,5 months. Track not tracked
Wonderful shoes, with a Velcro thanks to which they are very easy to put on. I did not communicate with the store.
Everything is very cool) for a very and warm winter will suit. In the frost you will not wear. Wet snow is also not like)
Children's shoes, bought for growth, until we wear, behind velcro for comfortable dressing, the sole is paper
Excellent boots!!! Took in order to wear in the house in the winter cold, as it turned out cold. Very soft, warm! We are 1 year and 4 months old. Foot length = 13 cm. I ordered for 13-18 months. We're still too big. But with a warm toe will be good! Excellent!!! Recommend!!! Very fast shipping!!!!!
Cool boots. We wear them in the fall, sitting in a stroller. Came in about a month. The store packed several parcels in one package.
Excellent warm home slippers, look good. The seams are even, the product looks very high quality. Anti-slip sole, artificial fur inside. Slippers to put on and remove easily due to lepuchek in the shin area
Received 3 weeks after the order. it is not boots, but rather warm socks on the sole of fabric with rubberized "paws" for a baby who does not yet walk. behind the velcro closure. Stitched very neatly.