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Product Details
Customer Reviews (9)
Shipping & Payment
Product Details
Shipping & Payment
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kidshopedia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://kidshopedia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Real customer reviews (9)
Average Rating:
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Quality is not bad, it looks cool. Of the minuses-unsuccessfully sits the hood, on the floor of the head only dresses, I would like it more, and in front pulls the cape down. I took on a one-year-old child, but decided the largest size for growth. Height 78-a little in front is stuck, because. The Cape pulls forward. The sole in the shoulders this season, the next one will already be good) for such money I think not bad)
Very good poncho, nice fabric, color as the picture, the size corresponds to the parameters in the description, the height of 70 is just below the knees, the hands cover below the elbow, it is convenient to remove/put on, the seams are even, odorless, after washing became even softer to the touch, happy with the purchase
It came very quickly. Thin, light cape. The size of 4 t label says height 110. I ordered my daughter to grow ~ 88 cm. The length will go, the hood is some underdeveloped, but the top on the beach will hide. Experienced delicate washing in the washing machine. The color is rather not pink, but closer to orange, some salmon or something, it is especially visible in wet form.
Super fast delivery by new mail. Cool poncho. Thank god, with a hood all ok. Daughter 1,3, will be with a margin.
Very beautiful, soft crochet. The beach is super. The label size is 90. At a height of 80 cm elegantly sat down.
Nice and soft. It's not 100% cotton (it's 95% cotton and 5% polyester). The size is good also. The only disappointment wes delivery. I received the parcel 5 weeks after I purchased it. So if you need it for a vacation, order it on time.
Just unreal milot. Everyone gathered at sea, i advise you to buy. Muslin two-layer poncho, you can throw on the child so that the shoulders do not burn
E-packet delivery, 14 days, from the shoulders of 50 cm, soft, pleasant to the touch, as absorb not tried, baby height 72, ankle, and wanted, everything is fine)
Well, dougé schvidka delivery! 9 day: so shvidko did not take the goods. Tonika legend, kolir garniy, shvi is shaken yakisno. Took rosemir 90, sight ditini here 78. All day short: the hood is small: (to change.