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Product Details
Customer Reviews (10)
Shipping & Payment
Product Details
Shipping & Payment
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kidshopedia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://kidshopedia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Real customer reviews (10)
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She looks very pretty. The right size and color as well as the image size. Excellent!
The jacket is cool, but small. Pp 7 T was small for a girl of 6 years old, thin, 118 cm height. And a little big for a boy 3 years old, height 98 cm, sleeves slightly bent, and otherwise all the norms. Top thin Bologna at the jacket, inside cotton jersey, season-cool summer/warm autumn, spring. Sewn neatly. Under the zipper there is a bar of windproof, there are no pockets. Cost less than five hundred rubles, came within a month
Bolero Super light well made, sizes zaniżona Recommend
Jacket supper! We 1 Year 8 months took to grow 120 cm. I recommend the producer
Kurtka jest piękna, ale rozmiar jest zawyżony. Córka ma dwa lata, ma drobną budowę i nosi rozmiar 92. Zamówiłam jej rozmiar 3 t, na metce 100 i jest akurat na teraz, na wiosnę z pewnością będzie za mała. Polecam, ponieważ jest urocza, ale trzeba zamawiać co najmniej dwa rozmiary większą. The jacket is beautiful, but the size is too high. The daughter have two years old, she has a small build and wears size 92. I ordered her size 3 t, labeled 100 and is perfect for now, in the spring it will certainly be too small. I recommend it because it is cute, but you have to take at least two sizes larger.
Quality is good, but rather a jacket for the spring, prdladka. But the size of 7 T came to us for 3,5. Fast shipping.
Jacket! Very neatly sewn, well, maybe a couple of seams in the cold, and so everything is OK. No foreign smell. It was a month, the track was not tracked. I ordered 6 T for my daughter 2 years and can already be worn, it does not look like a stranger's shoulder. My daughter is delighted, did not want to shoot, after fitting. I hope by the spring the jacket will not be small))) bought with discounts for 468 rubles! I'll think maybe I'll order some dark color. Seller recommend
Jacket is cudowna Beautifully made suitable for autumn and early spring Unfortunately sizes is zniżona Son wear size 110-4lata here 130-6lat Napewno zamówię size bigger because is cute Recommend Please take bigger sizes
Very fast delivery, only 10 days!!! Size 120, 5 years old is perfect for 3 years old child height of 97 cm. Sleeve length 36 cm, Jacket length front 42 cm, back 50 cm, shoulder width 26 cm, waist width 35 cm.
Super cute! Pretty color soft and warm. Many thanks to great store. Ship and arrive to US very fast.