We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A good suit, very warm. Everything is neatly stitched, corresponds to the photo. There was a smell in all things. Immediately all washed, washing went well, nothing shed. The size corresponds to European.
The costume is chic, very soft, took 3 T for height 92, the guy is large, slightly bolshevat, but due to the gum looks great. Tip: 1st wash with vinegar, then cold wash in washing, I shed, but I myself did not finish the temperature
The order is satisfied. Delivery month. Bought on a coupon for 500 rubles. The quality is excellent. The store is sociable.
Cool warm suit. I liked it very much. I recommend. Delivery is fast.
Very cool suit: soft, warm. although there are a little protruding threads from the wrong side, but this is fixable. It looks generally great. i took my daughter to grow, next autumn we put on, like the size grid is the same. Delivery 3 weeks, which is very pleased (came before the expected time). I recommend the store.
The suit is exactly as in the picture and in the description, nuuu is very cool, warm soft, took for 24 months US Now 1,8 a little more, but not critical, it's better than small
The costume came very quickly. Quality is very good. Took on the boy 2 years.
The costume is just super, the material is soft pleasant, there are no threads sticking out anywhere, and the main thing is the color as in the photo. It seems at first glance a little big, until measured. The store quickly sent the goods, thank you. Shop and product recommend.
Good suits, very soft and warm. It reached 22 days to moscow. Recommend))
I knew he 'd be unreal! Thank the store! Quality at height, the size range clearly matches! Delivery on time! We will take more for growth!