We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I liked the coat. Elegant and bright. Wear in autumn and spring, as the lining is not very thick. The ordered size approached the girl 8 years old, height 126 cm. the parcel was fully tracked and arrived in Perm for 3 weeks. It can be seen that the coat of factory production.
The jacket really liked very much, came in a month. I bought on the weather up to-10, that's what I expected, sweaters we do not like to wear, so for us the filling is the most. The patch on the sleeve of China is very, well, we'll figure something out. The height of the child is 134, the weight is 30 kg, took the size 11. Sleeves, there is a stock, a little too big, but I like it so much more and she too, today she already went in it) sewn well, the filler is synthetic, distributed evenly, I like everything. I recommend. Thank you store!!!
Thank you very much to the store! among the jackets found this miracle. until the last I did not believe that it will come. she tortured the seller with her questions and he always answered very quickly. on the granddaughter 5 years ordered 6.did not measure but I think for the spring will do.
Happy with the purchase! The coat is excellent! Ordered for height 122 size 9 t (on the tag 150), there is a stock, took with this calculation. Let's see the condition after washing)
Thank you very much. Very beautiful autumn coat. We really liked it. Very beautiful color. The growth of my daughter 134 I ordered a growth of 160. I'm happy. There is a stock in the sleeve. Very good store. Thank you!!!
Went long!!!! But the jacket came. I took the size 12. Came with the marking 160. The daughter is 132 cm tall. The jacket is right. The label was unlocked. Quality is good. Took for 1250. Shipping is free.
My daughter liked it. Her height is 140. I did not communicate with the store. Delivery about a month.
Came not quickly. exactly as in the photo. size 12 by 140-146 short sleeves. jacket for 1 season probably.
A good jacket for 1500, on the height of 128 took the size 9. thanks to the store, came for 2 weeks
The coat came in 15 days to omsk, the quality is excellent, the size for the girl 140 ordered 9 t (on the tag indicated 150) the length just below the knee for two seasons is exactly enough, the color is very gentle and pleasant! I advise unequivocally