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Product Details
Customer Reviews (10)
Shipping & Payment
Product Details
Shipping & Payment
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kidshopedia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kidshopedia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Real customer reviews (10)
Average Rating:
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I ordered it on august 20th and it arrived on september 20th, just like the description. I loved it, i 'd ask again.
The suit was cute, there were protruding threads, there was no smell of extraneous. Size 4, with a stock for a child height of 93 cm. Weight 14,5 kg. But now you can already wear. The shirt is thin, synthetic. Shorts are dense, under the jeans, the elastic is not tight. The suit did not shed, when washing at 30 degrees. The parcel came in 20 days to moscow, the track was tracked.
Quality is good, it came within a week two waited maybe days 10 even. I recommend. Threads stick out but not crtitic, scissors quickly removed. A set worthy for such a price
Super quality! The parcel came quickly, to nizhny novgorod.
It's just like the picture, i got the belt too. The shirt is elastised and very pretty and the pants have those broken details and is not elastised plus not a transparent material very suitable for summer Very happy with the purchase Only summer will come
The goods came sticking out threads this is not critical smell no. ordered for 6 years thought with a margin, shorts only on the shirt written 130 son 4 years height 104. The good store answered the questions because she could not get the parcel for more than 3 weeks. Came to my city it was written left the sor. A cent she had to come on the same day to the post office but was not written to the post office told me write to the seller wrote he answered quickly told to wait 3-5 days more and the goods will come on track. The day came. Very good seller. Well, for such a price will go to 4. Shorts are good, but the shirt i do not really a couple of times for the matinee will come down.
Almost just the baby is 2 years old, a little more, but also the child we have a thin 91 cm, 13 kg weight. Quality is good, white jeans shorts, soft, polo blouse, pleasant to the body, extra threads trimmed, it's not critical. It reached for 3 weeks, the order is satisfied, i recommend, it looks impressive.
Very beautiful suit, the quality is excellent) for 4 years we took 5, (height 120) everything came up.
I ordered a suit and worried that i was not small. us 5 years old height 105 cm and the suit came 120 cm to us back to back. i usually take all things by 110 cm. the costume is small. but cool very. everything really liked the threads a lot but not creatively. everyone was satisfied.
Belt display stripes did know the day came as four applications write-off of Jean-Lo ㅋㅋ friends son give off light Thermal the picture didn't used this dear dont think