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Product Details
Customer Reviews (10)
Shipping & Payment
Product Details
Shipping & Payment
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kidshopedia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://kidshopedia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Real customer reviews (10)
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The parcel was about a month and a half, took it in the post office even later for a week because of New Year's prazdikov. The quality is super, sewn neatly. Thanks to the store. All as on the site
The jacket is wonderful. warm., beautiful. Took on the growth. not yet measured. Shipping is not too long. though had to wait a little to send. store sociable. Recommend!!!
The jacket for its price is quite justified by expectations. dense. warm. there are no smells. Lightning works. At age 2.2. A bit too big. basically it is visible on the sleeves (they are very long), well, or the collar or cuff (elastic) to put and the question is solved. One did not like very poor quality lining (thin and straight synthetic-synthetic) but i'm talking at my price that is. the upper material is normal, i think not blown. In short, a normal jacket. now we both have a coat (i also wanted that the ass was completely closed). I recommend. in the photo, the real measurements of size 4 t.
To minsk in two weeks. For a year took 3 t, 100 cm. Rolled up sleeves and excellent. Enough for two seasons. Stitched neatly, the threads do not stick out.
Chicken is very satisfied. On the height of the child 100 cm and age 3 years 10 months ordered size 4 t. I sat perfectly, there is a small stock. Ordered 26.08, took 20.09 in the mail. All snake workers, threads do not stick out, the seams are good, the jacket does not smell. Thanks to the store. I recommend.
The jacket is super. There is no smell, the thread does not stick out, everything is done at the level. Thank you. Growth took 90. Insulated blue in one layer. In the cold will not go, but to minus 3 super.
Goes back to back, a little small. Ordered for size more and did not lose
In moscow the order arrived in three weeks, sent the store quite quickly. For this price a good jacket. The size of 2 t goes to a height of 90 cm. Ha baby height of 85 cm with a small margin. The color is dark purple with yellow, looks stylish. The seams are even. Fabric on the front-raincoat polyester, on the wrong-polyester-lining. Not the most pleasant to the touch, but adequate for such a price. I recommend both the product and the seller.
Thought black, it's blue, bright 110 cm written. At 1,3 is great but they took it, at 116 is small. Mega fast shipping
Very cool jacket!!!! Sewing on 5 +. Everything is stitched neatly, smoothly. Very bright and beautiful. We have a height of 73 cm. It came perfectly and still has a stock. Take it will not regret. Seller thanks!!!