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Customer Reviews (10)
Shipping & Payment
Product Details
Shipping & Payment
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kidshopedia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kidshopedia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Real customer reviews (10)
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Seller very nice.
Novosibirsk reached about 4 weeks. T-shirts are good. Soft, pleasant to the body, the seams are neat.
Item come in general condition, quality good, child very like, I am satisfied with
Mikey came in time. They look good. The seams are even. On our size 92. I will add feedback after washing
Quality t-shirts, well sewn, no strings stick out, all the lines are even, there is no smell. The fabric is soft, pleasant to the touch, stretch, suitable for plump children. Size 7 corresponds to the growth of 140 cm. Size grid one in one, size in size, not small. colors, as presented in the store. The density of the material is shown in the last photo. I like it. I took all the colors at once, it will be my son for a whole year, each was in individual packaging, took on a larger size, with a margin, but it looks good. Sent quickly, received in st. petersburg too very quickly. Definitely recommend!
Got the long-awaited t-shirt. For a child a year and 3 months (weight 12 kg, height 83 cm) took with a margin the size of "2 years". As it turned out, back to back. The photo shows the difference between the usual "european" t-shirt of the same size. In general, it's not scary-the child wears until the end of the season and okay. The smell of the shirt is absent, the fabric is pleasant to the touch, looks stylish. Delivery to latvia took a little more than a month.
T-shirt is good, came quite quickly, cotton, the seams are even, marking 140 on a thin or medium child (weight 24 kg) and height 125 cm just right
T-shirt is simple, cotton, medium quality. For every day. But, frankly, you can find cheaper. I bought it for the share "in the kit cheaper" and ordered it to heap to the pants. And then she looked at them as much as they did together. In short, this is the way to sell non-running goods. But, in principle, mike norms, so the evaluation did not reduce. Fabric-cotton, pleasant to the touch and color. No smell. Sewing smooth, but protruding threads and confused lines, of course, there is. The child of 2,10, weight 17,5 kg, height 100 cm-size 120 i would say normally (well, if a little long). Of course, mike stretches, but, i think, it is designed for skinny children. But the store's size grid is correct-for this size such measurements are indicated. Delivery-just less than 3 weeks, order processing-a couple of days. The parcel was tracked.
Beacons are normal, only thin, the color is bright, bought 4 different colors