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Product Details
Customer Reviews (10)
Shipping & Payment
Product Details
Shipping & Payment
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kidshopedia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kidshopedia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Real customer reviews (10)
Average Rating:
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Bolero super, but very long term expectations
Well, a very beautiful vest. The quality is excellent, there is no smell. Design at height. Delivery month. Track tracked.
Very nice quality product very cute I liked advice
Ordered 25.09.19, came to the Post Office 21.10.19. Packed normally. There are no odors of strangers, threads stick out (in the photo you can see), inside a soft pleasant lining. In principle, for their money is quite normal. I put 5 stars.
The jacket ordered 30.08, the order came for 1.10, for us it is very fast, the store sent the order not immediately, days after 5, the questions answered, the track was tracked! Took in the sales period for 610 rubles. The jacket is super, took into account the comments that is small and ordered a size for 2 years, now the baby is a year, there is a stock, but you can safely wear it now. Height 74, weight 10 kg. The sleeves are long, completely hide the handles, but it's good. The length covers the ass almost completely. The hood is voluminous easily dressed on the hat. Muzzle panda is pockets, eyes move, the baby is delighted! I want to add from myself, many ask whether it will go for the winter, but it is necessary to take into account the climate of your region, for siberia, it is only spring/autumn, for southern regions it is easy to leave the winter, we do not have frosts, so you can walk in winter. Shop and product definitely recommend!!!! I want to take a larger size and other color later!!! I recommend!... the seller is super!
The jacket is excellent, the cold autumn is the most. The hood perfectly covers from the wind. For 3 years just, next year enough. Came in for 3 weeks.
Super, very cool, delivery 2 weeks to lithuania. Children are very happy. I recommend
It was very good and the size of 3t is good for two years 18 months to two years and three years and the reach was two weeks very good and fast shipping to Australia thank you
The jacket is good, there is no smell, the threads do not stick out. Late autumn. In irkutsk came in less than a month. We're a little big. I think by october it will be just. The goods are very satisfied.
I ordered a jacket 17.06., came to chelyabinsk 06.07. Corresponds fully to the description. Bright, beautiful. My son is now bolshevat, but i wanted to (age 1,4; height 82-ordered 3 t). Thanks to the store, i recommend.