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Product Details
Customer Reviews (10)
Shipping & Payment
Product Details
Shipping & Payment
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kidshopedia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://kidshopedia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Real customer reviews (10)
Average Rating:
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I ordered the goods on 10/21/2019. received 14.11.2019 (Amur region.) height of the child 116, weight 22 kg, 5 years. the jacket is perfect. the length of the jacket on the hip of the child, sleeves with a margin. I think spring and autumn we treat. when you wear a jacket for a child. then the sleeves of the jacket when removing the jacket get out, but not creatively for me. I will sew loops to the cuffs inside and buttons, I will catch the sleeves of the jacket and will not turn out the lining. I did not communicate with the store. as a gift I put a rubber for hair. the goods are satisfied.
Thank you very much!!! The card came, a very cool jacket 5 +++ for a gift special thanks!!!
Excellent jackets, came quickly, in the photo children 92 cm and jackets 4 T, of the minuses for me only pockets at the jacket, one part is made of lining thin fabric, there is a risk of that, which quickly breaks, apparently this is done in order to reduce the thickness of the pocket, So as not to bulge from under sweaters and jackets when wearing. The fleece itself is very good, thick. The hood is unfastened (with a zipper), Velcro well cover the throat. Thank you to the store, I'm very happy!
faster delivery, good respon, quality and material according to description, top restore
The fabric of the jacket is pleasant. The store sent the goods quickly. Responds to messages. The jacket came with shortcomings. Everything was solved.
Fast shipping. Looks exactly like the pics. Really lovely quality. Sent a small present too
Good jacket. On a thin girl of 5 years, height 117 ordered 6 t. Just, without reserve. Now (temperature on the street + 7-8) wear the most it. Does not get wet, like. Delivery exactly a month to ulyanovsk.
I'm happy as if it's a jacket for me)) i highly recommend to buy!!! The store is attentive, sent quickly, put a gift to each jacket. And since i have two girls, each one has a nice hair rubber! The jacket is very cool, two in one, the hood is unfastened with a zipper, pockets of good size, also with a zipper, it's very cool that the zipper of the lining is hiding and the child will not interfere with anything. Thank you very much to the seller!!! If i could, i would put⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Order from 9.08 received 5.09 (amur region). Track tracked. The jacket is very good, high-quality, as in the photo of the store. Sewn flawlessly, there is no smell. I really liked the color, nice, do not tear out the eye. The jacket as in the description is fastened to the jacket. The seller put a hair rubber as a gift, very nice. Took for 1292 rubles. Very satisfied with the order. Thank you to the seller, i recommend.
Wonderful jacket! Came in for 2 weeks. Track tracked. Excellent quality! All seams are even, the threads do not stick out anywhere. Color as picture. Inside fleece lining, unfastened. High collar, hood unfastened. Quality at altitude! Size 4 for a girl 98-100 cm. Excellent jacket for spring-autumn!