We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very, very fast delivery. The delivery time was only 13 days. The package wasn't damage. The product is beautiful. I am very satisfied.
Super fast and super nice
It came in 11 days mega quickly to TLT I liked everything I hope the child for the new year will be happy)
Gorgeous! High quality!
Beautiful dress. Granddaughter really liked it
My daughter hasn't tried it yet but she's beautiful. She's for Christmas and I feel like I'm gonna make a happy
Excellent
In Kazan came quickly. Very small. On a child of 3 years did not fit. But at 78 cm girl, in the photo-came with a margin. So you need to take on size 2 more. The dress does not stretch. Beautiful very much.
Very pretty, my daughter has 5 years. Zamówiłam on 6 and is perfect. Nicely lies with tied with so many kokardzie, can match silhouette. Megaszybka shipping!
Very beautiful dress, I ordered for my daughter, she is 8 years old the largest size, a little eased armpits, the dress is super!!!! Recommend!!!
Goods consistent with the description. Very good workmanship. Nothing to not uszkodziło in transportation. Size with tags 130. Fast wysylka. To Polish dotarła in 3 weeks. Recommend
Very nice dress. It came quickly, 10 days. The fabric is pleasant. In this model, there is no embroidery with rhinestones, which on one side is good and facilitates care. The daughter is delighted, and accessories are at a good level.
The details on the pictures are same. I was very satisfied with the dress and accessories.
Came to Moscow in 2 weeks. Threads do not stick out. Quality is not bad. For 6 years of skinny physique took the size of 6(130 cm). Slightly large, not critical.
Well, just a chic dress. The quality is very surprised. Everything is separately packed. Everything came safe and sound. Thank you!
The dress is gorgeous. Everything corresponds to the photo: embroidery, a lush skirt.
Very nice disguise but a pity that the wand was poorly packaged because it arrived broken.
Genial
Cute dress, accessories also super. Dress good for 5-6 Latke
Robe très jolie et qualité correcte.