We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
What a beauty) qualitatively sewn. Came a dress with a tag (size) 120. The dress is soft, the child will be comfortable in it, or something does not prick. It came quickly to St. Petersburg (2.5 weeks). Suggest to buy
Pleasantly surprised the quality of the dress! Very neatly done, firmly attached pages! The child is happy!
Very nice, I would buy it again,
Very good, worth the money
It came very quickly, in novosib literally in 10 days. The quality is super, the size matches. Very satisfied!
Very similar to the photo, good quality for the price,
Beautiful dress,
Track tracked. Delivered not very quickly-three weeks, by the holiday did not have time. Peter. But it's my fault, I should have ordered earlier. Good qulity. The daughter is delighted. Its height is 111. We sell this for two thousand!
Divine! As seen in the photo
Quality OK weeks been hung high kids adore behind the cloak with such buttons crystal attached Rea ~~!!
The dress is beautiful, I liked it, it fit, Super
I ordered 120 and my daughter usa 110, 116 HyM and ordered 120 and it was perfect!
Cute outfit for a child for the new year. Quality is normal. Behind the two strips of the train cling to the buttons.
Excellent quality, they are really very satisfied. The shipment was quick. Recommended
The dress is wonderful. I'm delighted. in the photo it's not as beautiful as near. I bought a gift for my niece for 10 years. I hope she likes it. Sleeves mesh. The skirt is lush. up dresses beautifully embroidered. Two trains for decorating a suit. Delivery fast new mail. Thank you.
платье шикарное, сшито аккуратно, ткань мягкая не колется, приходит в размер, продавец очень общительный, просила заменить размер, сразу отправил необходимый, пришло быстро полной отслежкой
šaty jsou kvalitní, pro velikost 132 jsem brala č.150, tak akurát..
esta hermoso tal cual lo pedí gracias mi hija quedo muy feliz con su vestido