Buyer Protection
Safe shopping
Easy returns and refunds
Free Shipping Worldwide
Product Details
Customer Reviews (20)
Shipping & Payment
Product Details
Shipping & Payment
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kidshopedia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kidshopedia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Related Products
Real customer reviews (20)
Average Rating:
5 out of 5
5 out of 5
5 stars (20)
4 stars (0)
3 stars (0)
2 stars (0)
1 star (0)
Awesome quality! Fast delivery.
The order came very quickly, two weeks. The dresses are super. Grandchildren for N. year bought. They haven't measured yet. But we think we'll be happy. Thank you so much.
It's a beautiful dress, we loved it!
Excellent dress, though on a thin girl is wide. We will suture
The dress was not sent for a long time, already began to worry. But then everything is OK, it came quickly on time. All as in the picture, I really liked it. Inside lining Cotton, soft pleasant. And the dress itself is very airy, pleasant. Thank you store! Recommend.
Took 4 T. The label says 120. Daughter is now 110. The size approached perfectly. Slightly wide, because it is thin. The quality of the dress is fine. The back cape is all sparkling. On the sleeves are rhinestones. Just perfect. The daughter is happy!
Excellent quality, the dress is beautiful and well made, as shown
The dress is amazing! Just delight! There is no photo on the child, as this is a gift for the new year, but I think the daughter will be happy. The size is most likely a little too big for height 112, if you compare with the dresses that she now wears. But I took it with a margin, because it's better than little.
Perfect beautiful bright good qualidede, same as photo. Just a little big my daughter has 4 but wears 5 and 5 is great. But excellent product.
Very beautiful, gentle, the fabric is pleasant, the train is removed.
The goods are packed perfectly. In addition to the dress ordered another wand and Braid, the store wrapped everything perfectly, everything came whole and neat! Track tracked. I ordered for a gift to my daughter, I was afraid that it would be delayed, but in fact it came even before the specified date. It pleased! The lines are even, the rhinestones are pasted, there is no smell, but the fabric itself is like Dusty. I want to wash a little, until I know how the dress will behave after washing. After I wash and give my daughter, I'll add a comment on quality and size.
The order came very quickly, the dress is beautiful, the daughter is very satisfied)))
3a 3 weeks has come. Quality is excellent
Платье классное.доставка быстрая.но на рост 101см и вес 13кг оно нам большевато.
Très jolie robe. Bloquée en France pendant 1 mois donc reçu bien après l'anniversaire. J'en avais acheté une autre entre temps mais tant pis ça fera quand même une heureuse !
Супер, сделано очень аккуратно. На 5т написано 130. Конечно длинновато, но можно пока подвернуть
Good product. Kid is very happy. Size is adequate.
Nice dress. My daughter is happy, Elsa from erendell took place)
It's perfect... Highly recommend to every girl that wishes to be like Elsa. Less than two weeks... It was amazing
Ordered on May 27, delivery on June 9) the dress is super! Quality is good, my daughter is delighted) accessories came all whole) also and the gifts put! Thank you store! Recommend! We will order another outfit from this seller!