We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The dress fully matches the picture. Kaliningrad reached in 28 days. The store did not immediately send, because of what I was worried, but the dress from the moment of payment came very quickly. In general, the quality corresponds to the price. Somewhere from the wrong side, threads stick out and the fabric did not hit the line of the overlock. And there are some incomprehensible holes on the skirt, it's good that these holes are covered with flounces. Ironed and looks pretty. Not yet tried on, because. Bought a daughter on Dr. It is possible to wear without a petticoat. In addition, the povyubnik, which the seller sent (for an additional fee) large for this dress, I'm afraid that the dress width on it will not wear. In general, thank you to the seller.
The dress came quickly. There are no claims to sewing. We have a height of 112 cm, took 8 size, almost just, even with a margin.
1.10 ordered, 1.11 arrived at the post office. Quality is good, there is no smell. The dress is beautiful, corresponds to the description. My daughter is 6,5 years old size approached. Thank you store)
The dress is beautiful, there are a little protruding threads and some small holes, not critical, I will not reduce the rating, I think it's small. I did not communicate with the store. Thank you!
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shipping speed was very fast everything is just super dress looks expensive material my daughter loves it for her graduation
Fast delivery, dresses really liked +++++!!! Recommend product and store, thank you!!
A beautiful dress, on the growth of 98 took 110 turned out just, only in volume a little big, but not scary, the track was tracked
Pdathieu is excellent
It took him 2 months and 20 days to arrive in colombia. It's very beautiful to my daughter, and the fabric is beautiful. No elaborate details and good quality the fabric.