Buyer Protection
Safe shopping
Easy returns and refunds
Free Shipping Worldwide
Product Details
Customer Reviews (10)
Shipping & Payment
Product Details
Shipping & Payment
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kidshopedia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://kidshopedia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Related Products
Real customer reviews (10)
Average Rating:
5 out of 5
5 out of 5
5 stars (10)
4 stars (0)
3 stars (0)
2 stars (0)
1 star (0)
Perfect, penalty was small for my baby is very big.
Take long. The shipping was that premium only gave problem. Clothes is beautiful. Shape is small. Indicate 2 sizes more.
Am very happy that I have received my items in good condition. My items is very beautiful thank you very much Seller delivery time is okay I highly recommend this store God richly bless you.
Excellent quality, i 'd love to. The products, i ordered size 12 months but it's like 6-9 months, thanks to the above comments i asked for bigger size. I recommend it again. I arrive super fast
I am very sorry for the dispute but it appeared on my finished items and i didn t get it. Today 27.07.2019 came the product. Very nice product, i am delighted and am i sorry for the situation but i didn t create it. Perhaps if my terms would have been delayed. Buy with trust, it is wonderful.
arrived in 6 days fit perfect light fabric for summer and had buttons so she can wear longer. 11 month old got 12 months fit great.
i love it.. sooooooo pretty only issue is the size is a little bit small if you have a big baby you need to order bigger size..my baby is kinda tiny so the outfit was great on her thank you alot
Like the photo. Still not experienced. Nice touch and looks have good quality. The label was written 100% cotton.
Very good. For 150 rubles, even excellent. Here is the size in general, i'm afraid, will we be able to dress them in the summer. Took 18 months, we 4 months and just. Height 62 in the baby. Tag size 90 cloth thick cotton but thin
Cute suit, quality is also good. All seams are even no protruding thread size about a month for a 4-month child. The only thing on the head is just a ribbon and not just a bow.