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Product Details
Customer Reviews (17)
Shipping & Payment
Product Details
Shipping & Payment
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kidshopedia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://kidshopedia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Real customer reviews (17)
Average Rating:
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Everything is very high level and store, and delivery and goods!... thank you!!!
Took with a coupon for 1809,52r in the summer. I wear the third month-high! In addition to the infinite number of pockets and compartments in this model, Pts comfortable back! That's what won from many others on Ali. The weight is not felt, the back does not get tired! And there are also 2 compartments for bottles, where the temperature remains, and 2 hooks, to attach a backpack to the stroller. And as a gift they gave such a thing to warm bottles-from any USB unit is charged. I recommend this store!)))
Very nice and strong bag. Large capacity and lots of pockets.
Very cool, thank you very much, locks move easily, och roomy but at the same time not big from the back side of the soft fabric and wide straps in general super super
Excellent Product exactly the same as in the pictures you can fit more clothes as you accept very happy with the product recommend store to all arrived even before due date buy it you would not regret it.
Like space! I recommend to buy!!!! All as in the picture.
It's perfect! It looks very tough and good quality, it has many pockets and compartments and they also sent a gift bandana (thank the store very much). It also came in time set. Highly recommended!
Pack came pretty quickly. Backpack is for the truth neatly made, good quality. Colors are the same as the picture.
Very nice. I am very safisafied. Exactly as on the picture.
Great backpack. Enough space for everything you need and a separate pocket for documents, it was important to me, so as not to crumble. A little uncomfortable to wear on the stroller, because it beats on the legs, but it's bullshit compared to the advantages. I have not tried a thermal bag for the bottle yet. Came in 17 days
Delivery in time, packing is normal. The backpack corresponds to the description. Very cool, large, many pockets. Pleasant fabric of the top, quality lining, the seams are even, the threads do not stick out, the zippers close easily and gently. In general, just a great backpack! Heating for bottles works. The store put a gift-bib on the buttons)) Thanks
Спасибо огромное за рюкзак, очень хороший, вместительный, просто супер, всё что нужно для мамы с малышом, да и потом пригодится!!! Отдельное спасибо за слюнявчик, он нам сейчас очень нужен !!!!!!!!! Заказывайте не пожалеете!!!!!
It's very nice and comfort, big and usefull! Thank you so much.
Пришёл быстро, трэк отслеживался. Покупкой довольна, рюкзак прелесть, большой вместительный и удобный
Received the goods very fast, weeks 2. The quality is really excellent, all the locks work perfectly, the bag is roomy, suitable for travel and for the stroller. With the store of communication was not, TC was not necessary ..... Highly recommend!
Pockets, pockets! Many functional offices! Everything is exactly like in the video! The equipment is exactly of choice. I will complement the review after delivery and use;-)
The backpack is mega cool!! just a bomb! Best Buy. All as in the picture. And color, and quality for 10! USB cord, separate pocket for wet laundry, separate compartment for bottles, and foil. Very spacious, will fit any folders with documents.