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Product Details
Customer Reviews (20)
Shipping & Payment
Product Details
Shipping & Payment
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kidshopedia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kidshopedia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Real customer reviews (20)
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Backpack of good quality, delivery fast.
Looks very strong and good quality. Padded handles. Description very similar. Came well packaged. Took about 1 month and a half.
I came quickly. I did not communicate with the store. The smell was light (immediately table 30 min, the smell did not become a backpack did not change) the color is dark gray. Comfortable, roomy.
I arrived in 14 days in Spain. I like it very much because it has quite a few compartments and because by opening it it stands firm the top and gives to look for it whatever you need. And the material is good. Thank you very much
Nice one... As expected.. Material is really good.. Delivered to Pakistan in 1 month.. Product is quite reliable
Очень удобный и вместительный рюкзак! Заменила им сумку, что шла в комплекте с коляской. Единственный недостаток - сломанный карабин для ключей. А в остальном покупкой довольна!!!
Отличная сумка. Очень понравилась. Отправили и доставили очень быстро.
Очень хорошее качество, отличная фурнитура, очень вместительный и удобный, один такой уже 2 года относила и выглядит супер до сих пор
Muchos compartimentos, muchos bolsillos, mucho espacio para meter cosas, es impermeable, y lleva bolsillos para conservar la leche caliente, a mi mujer le ha encantado
Wszystko super, plecak pakowny, wysyłka doszła w 2 tyg.
Very fast delivery (even during covid-19 period), arrived in around 2-3 weeks. Great quality (backpack and the zippers), very spacious. I like it a lot. Recommended.
Good quality, true to description. It had a very bad odor but after washing it in the washing machine ( I was a bit nervous about it but surprisingly it took it well on 30 celsius) the odor vanished completly.
Delivered quickly, thank you! The order was on July 14, and on July 27 already took in the mail. I did not have to communicate with the store. The quality is excellent, everything is done soundly, very roomy. The size of course I expected less, and it turned out to be so big... If you need to carry the child on your hands, and the backpack on your back, it will be heavy, its empty weight about 1 kg. But for trips, this handbag is just perfect! USB is just an adapter, I.E. Inside the bag you stick your battery, and outside you connect the phone through your cord. The pocket for the phone for some reason is located not from the USB side, but from the reverse. In general, the backpack corresponds to the description completely. Recommend.
The backpack is just fire, the seams are even strong, the material is fairly dense, pleasant. Very roomy, but at the same time, the weight is competently distributed, the gravity is not felt. Pleased with a protective film from below, you can put and not worry that it gets dirty.
Bag of a beautiful, as in description, highly recommend.
It's like the description. Lots of pockets. I was specially looking for a pocket for the phone from behind. Two pockets with a waterproof coating, you can fold something wet. From below it is sewn something like a glue, for protection from dirt apparently. The smell is both from the usual store of bags (if someone is worried about it). Bought for 1434 rubles. Delivery less than a month.
The parcel arrived May has been tear the person has completely forgotten my parcel and the product damaged its inadmissible I am disappointed I wait to see how my other parcels will arrive
is really beautiful and good quality. it cames very fast to Europe. there is a lot of pockets!
I'm very happy with the purchase! Everything is neatly done, the locks are newest, nothing sticks. All pockets are sewn well. Thank you! I did not communicate with the store. Sent and came backpack very quickly))
Everything is fine, delivered quickly, did not communicate with the store.