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Product Details
Customer Reviews (19)
Shipping & Payment
Product Details
Shipping & Payment
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kidshopedia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://kidshopedia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Real customer reviews (19)
Average Rating:
5 out of 5
5 out of 5
5 stars (19)
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As in the photo. Well sewn, there is no foreign smell. I liked the quality of the goods. Inside one department with a lot of pockets. There are thermal pockets for bottles.
thank you so match. I love it this bag
Backpack looks comfortable, everything is sewn, the threads do not stick out, there is no smell
A huge backpack, I think mommy is the most, and the baby's things and documents all fit the only negative that the bag is a little dirty, and inside the small spots and outside a little dirty but it's not scary... In KCHR reached in 10 days, super fast delivery, and the price is not overstated, I'm sooo happy of course I advise everyone, you will not regret it
Great backpack! And the price is super) all friends bought for 1000-2000, and here it is very cheap) the quality is excellent)
Very roomy! The quality of the material is super, dense, the threads do not stick out
Looks nice, comfortable and roomy. Quality is good, would take another color as well. Came in 1 month and 1 week.
Great backpack! For a young mother, that's it. Looks like a small one, but there is a lot of space on the inside. The only negative-thermokorman is not very convenient. Backpack recommend. Came the parcel to Udmurtia quickly. Track tracked
Backpack cool wife really liked! One minus straps are very short only back to back! And so the quality is good!
За свои деньги - 750 рублей более, чем довольна! Внутри 4 кармашка. Очень функционально! В мелком наружном кармане - термо отделения! Снаружи по бокам так же карманы! Быстро пришёл, примерно через 2 недели! Запаха нет, нитки не торчат! Единственное, он не очень большой! И нет креплений, чтобы повесить на ручку коляски!
The bag arrived in 15 days. Comfortable, roomy. The quality is not bad, the fabric is dense, noskaya, the only one, the zippers do not inspire confidence, but for 2 days of Operation everything is normal) the description is the same. Colors are bright, juicy, clean as on Photo. I'm happy. I did not communicate with the store. I advise you to buy.
It's okay. Places are stuck with threads and there is a smell. Once turned and perfectly. For your money Fire
Backpack came quickly great I liked thank you
Excellent bag, roomy! Delivery fast to Samara region-2 weeks
I'm tracking. Quality is good.
The backpack came exactly one month from the date of the order. For its price category is good enough, very roomy, nice color, quality is also good, the backpack itself does not take up much space in the closet, it easily folds.
I liked it very much! Recommend! Comfortable, stylish, spacious! Fast delivery!
All as the picture, good bag, small, just as I need. Thank you!
The backpack corresponds to the description