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Customer Reviews (19)
Shipping & Payment
Product Details
Shipping & Payment
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kidshopedia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://kidshopedia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Real customer reviews (19)
Average Rating:
5 out of 5
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5 stars (19)
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Sensational quality, low price, express shipping. I am satisfied with purchase :)
The dress is just a bomb!!!!!!! And the daughter, and I'm totally delighted!!!!!! Everything came very quickly, safe and sound. The store more thank you!!!!!!
The dress is super!!! The store answered quickly. The order came in 24 days. I ordered a dress for 5 years of my daughter for 4 years only, only her. I think for the next year there will be little (the stick during delivery broke down on this came broken but it's not critical, we glued it. Seller recommend.
beautiful dress, just as described. Size 5 for my tall and slim 4 year old is a bit long but this was it'll last a while. the Top material of the skirt is a bit fragile and I dont imagine it to last very long. in general though the dress is off surprisingly good quality
The dress is very beautiful, at a height of 110 exactly in size! The daughter is delighted
The dress is super. Height 110 on the child sits back to back, but the length is long.
Bought as a gift to his granddaughter for 3 years. Growth of 104. Looks like a quality product I think she will be happy. All the time, she represents Elsa from the cartoon. When wearing an outfit, I'll add a photo. I think it will be a little large, since the dress is size 110. You can fit the size. Or maybe she'll grow up in a couple more months. My brother will have a birthday and then she will dress him. Delivery fast, about month.
Cool dress, the baby was very happy. Seams, of course not very) went a little longer than the promised period, took from the Mail day on the day of the desired date (ordered for the child). The size took 2 RR bigger, we are a little plump, we are 5, took for 7 years. Hit the size in size and the length was perfect, so exactly take with the stock
Excellent quality recommended by the store size suited.
The suit is cool! Everything is sewn well, the rhinestones are all in place, the baby is delighted. Delivery fast. The producer recommend!!!
The parcel went to Yuzhno-Sakhalinsk a little less than a month, transport company DPD, picked up in the building Rostelecom on Purkayev. The daughter is happy with the gift, everything came whole, only one glove on the seam is torn but this is a little bit. With the size guessed. Quality is so good but it will go in general.
The dress is very beautiful and high quality. It came in three weeks.
Very nice and with many details. I get there pretty fast.
child is 4 years old 105cm and the 120cm dress is too short
Very nice dress. Daughter is happy that it has. Size consistent with the description listing.
The dress is chic, everything is well stitched and glued. The Crown separately so as not to break in the road. All Super!
exactly as described - my daughter is 4 years 9 months - size perfect.
10 days shipping, super fast. The dress is great, nothing falls off, sewn very good. The baby is delighted. The child is 6 years old, ordered for seven, great. I advise to take in size. Nothing's broken. I highly advise the store of receipt.
Stunning dress, Crown, gloves, braid and magic wand, thank the store for prompt delivery and wonderful goods