We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Dress beautiful and comfortable, arrived within less refurbished
Nice to have the order. Dresses are exactly the same as pictures. The carving is good, the usual one you normally use. Shipping pretty fast, about 12 days. I recommend 100% and will buy again.
The dress is excellent!
Fits the size perfectly. Very quick delivery and shipping. Thanks.
The dress is very good, the kindergarten is the most, the fabric of HB with the addition of Lycra, but a little, the fabric is quite dense, I highly recommend it. The size is somewhere 116 on the Russian goes, the child so I take it a little bit with a margin. Butterflies felt.
The dress is very good, quality. the fabric is soft and very pleasant to the body. took on a height of 93 cm. 3 years. since they bought for the garden, then do not want to be long. as sits on the child I will add later feedback.
Platishko really liked it! Quality is good, it came quickly!
A good dress, all as in the picture, even the seams are even. The growth of 105 turned out to be great a little. Track tracked. Thanks to the store for the gift.
Thank you so much for the gifts. The cotton material is very stretch n thin. Very suitable for tropical weather n Moslems wear
Dresses are super, the quality is very good, dense. In the store, such are in the limit of 1000. All applications on all dresses are embroidered and not glued means that when washing will not fall off, also do not be lazy. Dustavka to the tver region fast 1 month, sent the next day after registration. The scale of size corresponds (though it is better to measure the child, not look at the age. At me the girl is old and plump for its 5,5 years, according to measurements approached for 7-8 years, but the dresses came up perfectly. So i advise, and by the way the store put a gift rubber.